Business restrictions

All businesses and workplaces are now permitted to operate. All businesses operating are required to implement measures to meet the minimum COVID-19 safety standards and record this in a COVID-19 Safety plan. For more information go to COVID-19 Safe Workplaces Framework.

The number of people permitted at businesses/activities (other than households) is now determined by the density of the area, up to a maximum of:

  • 250 people for an undivided space in an indoor premises; and
  • 500 people in an undivided space outdoors.

Maximum density limit is one person per 2 square metres.

Where the number of people permitted according to the density limit is less than the gathering limit, the lower number applies.

All people in any single undivided space count towards the maximum number of people permitted. For example, staff in a restaurant; spectators at a pool; and athletes and coaches at a sporting facility are all counted within the maximum number of people permitted in that space.

For mixed use venues with multiple indoor or outdoor spaces, the gathering cap (250 people for indoor, or 500 people for outdoor) applies separately to each single undivided space. For example, a large hotel with multiple, separate indoor spaces (eg conference room, bar, restaurant, foyer, beer garden), is permitted to have up to 250 people for each of these spaces (the density limit applies).


The limits outlined above do not apply to the following specified premises, but the number of people on these premises should not exceed the total number specified in the occupancy permit for the premises under the Building Act 2016. The specified premises are:

  • Airports and premises used for public or commercial transport
  • Medical or health service facilities, including veterinary facilities
  • Disability or aged care facilities
  • Prisons, correctional facilities, youth justice centres
  • Courts or tribunals
  • Parliament
  • Schools, universities, education institutions, childcare facilities, child and family centres
  • Premises that deliver services and support to disadvantaged community members eg those providing homeless accommodation, boarding houses, emergency/social housing, child safety services, foodbanks, employment services, and migrant and refugee assistance
  • Indoor and outdoor spaces where people are transiting through
  • Emergency services.

Read more about Gatherings, density limits and physical distancing.

Additional requirements

  • Patrons must be seated in premises where alcohol is sold, meaning activities that are not seated (eg pool, dancing, karaoke, darts) are not permitted. Seated activities, such as quiz nights and bingo, are allowed, as long as patrons remain seated for these activities.
  • Where practicable, business operators, staff, volunteers and attendees should maintain a distance of 1.5 metres from other people.
  • The maximum number of people permitted on a premises includes staff, volunteers, children and babies.
  • Indoor sport, recreation and exercise facilities must have at least one employee (or other person responsible for the premises) present at the facility at all times while it is being used.