Government service closures

Last Updated: 16 Oct 2020 12:05pm

Communities Tasmania

Division Service closure

Housing Tasmania Tenancy Services

Annual property inspections, general home visits, office appointments have been suspended.

Telephone contact with tenants is the primary contact method wherever possible.

Tenants are being visited in their homes where there is no other reasonable option.

See the Communities Tasmania website for more information.

Children and Youth Services

Child Safety Service

All essential functions of the Child Safety Service continue to be delivered.

Anyone with a concern about the safety and wellbeing of a child and their family can call the Strong Families Safe Kids Advice and Referral Line on 1800 000 123 to discuss their concerns. Children and young people can also contact the Advice and Referral Line to ask for help for themselves.

The Child Safety Service has adopted physical distancing and hygiene measures in line with public health advice. This means our service has made some changes to the way we work, including replacing all non-essential face-to-face meetings and contact arrangements with phone or video links. This change will be in place until further notice.

Out of Home Care

All travel overseas and non-essential interstate travel for children under the custody and guardianship of the Communities Tasmania is suspended.

Child Safety Officers are recommencing non-essential face-to-face contact between children and their families.

All care households are strongly encouraged to implement specific hygiene and physical distancing measures such as limiting visitors to your household and providing children and young people with information to help them feel more informed.

You can find more information, including how to support children and young people during COVID-19, on the Communities Tasmania website.

Silverdome

Silverdome is available for use for bookings of up to 250 people. Conditions apply; please read the Sports Booking and Facility Usage fact sheet.

For more information call (03) 6344 9988 or admin@silverdome.com.au

Health

Division Service closure

Hospital visiting hours

Visiting hours for the North West Regional Hospital are restricted to 2.30pm-6.00pm daily with a maximum of one visitor per patient, for a maximum of one hour.

From Monday 24 August, the Mersey Community Hospital emergency department will be open daily from 8.00am to 6.00pm. Patients who need emergency care outside these hours will be redirected to other hospitals.

In all other public hospitals, visiting hours are restricted to 2pm-6pm daily.

Visitors are limited to a maximum of one per patient at any one time. However, exceptions are in place for some hospital wards. See Public hospital patient visitation for more information.

Oral Health Services Tasmania

Emergency and urgent services

Due to the easing of COVID-19 restrictions, Oral Health Services Tasmania (OHST) are expanding the range of services provided but will continue to operate at a reduced capacity.

All emergency and urgent dental services will be available for Tasmanian children under 18 years and adults with a current pensioner concession or health care card.If you think you need urgent care, please phone 1300 011 013.

If you have an appointment and are experiencing cold or flu-like symptoms, such as fever, cough, sore throat or shortness of breath, or have been told to self-isolate, you should not attend your appointment and call 1300 011 013.

Non-urgent services

While we are operating at a reduced capacity and prioritising cancelled appointments, some less urgent treatment needs will continue to be postponed.

We are keeping a record of everyone who has called and who has had their appointment postponed and will endeavour to contact you when we have the capacity to see more patients.

If your dental condition changes, please call us on 1300 011 013.

School dental programs

School dental programs, including the Fissure Sealant and Fluoride Varnish Program have been cancelled until further notice.

Further information

Phone: 1300 011 013
Email: OHST.Feedback@ths.tas.gov.au
Web: Oral Health Services Tasmania

Justice

Division Service closure

Supreme Court

Jury trials have resumed in the Hobart Supreme Court and the Launceston Supreme Court.

There will be no jury trials in the Burnie Supreme Court until further notice. Some Burnie cases may be transferred to Launceston for jury trial.

The Registry Offices of the Supreme Court are open in Hobart, Launceston and Burnie.

Some court business may be conducted by audio/videolink proceedings at the discretion of the relevant Judge.

Details are available on the Supreme Court of Tasmania website.

Phone enquiries: 1300 664 608

Magistrates Court

Measures will continue to minimise the number of people attending court buildings.

Criminal and general matters may be dealt with in person or by audio or audio visual link, as the magistrate directs.

Civil matters have resumed. Wherever possible matters will be dealt with by audio or audio visual link, unless a magistrate directs otherwise.

Applications and documents are to be lodged via email wherever possible.

Details are available on the Magistrates Court of Tasmania website.

Tasmania Prison Service

Following a temporary suspension, personal contact visits have recommenced. To ensure public health guidelines are followed, there have been a number of changes made to the way that visits are held. These changes are outlined on the Department of Justice website.

All persons intending to enter a Tasmania Prison Service facility will be required to participate in an automatic non-contact temperature scan. Any person with a high temperature will not be permitted to enter without a certificate of health from a medical practitioner.

Births, Deaths and Marriages

Certificate applications can be lodged online.

The following applications should be lodged by mail:

  • Change of name registrations
  • Gender registrations
  • Relationship registrations

For more details visit the Department of Justice website.

Justices of the Peace (JPs)

Many Justices of the Peace have now resumed their normal services.

Details on the services offered by Justices of the Peace, and how to find one in your area, are available on the Department of Justice website.

Primary Industries, Parks, Water and Environment

Division Service closure

Parks and Wildlife Service (PWS)

National parks and reserves

Most parks and reserves (including visitor centres and campgrounds) have reopened.

A temporary registration system for popular day and overnight walks and camping is in place, with numbers capped to allow physical distancing to occur and ensure adherence to COVID-19 guidelines.

For information about current changes or to register for camping, day or overnight walks visit the PWS website.

Land Titles Office

To reduce the number of people visiting the Land Titles Office, solicitors and surveyors are requested to direct enquiries via phone or email. Documents should be lodged online, submitted via post, or to a secure drop-box in the foyer.

AgriGrowth

Muttonbird harvesting

The Tasmanian recreational muttonbird season has closed. Information on licence refunds is on the DPIPWE website.

State Growth

Division Service closure

Tasmanian Museum and Art Gallery

Opening hours are Tuesday to Sunday, 10:00 am to 4:00 pm.

Bookings are required to help manage the flow of people. Visit the TMAG website or call (03) 6165 7000 to book.

Treasury and Finance

Division Service closure

State Revenue Office

Physical offices closed; please email taxhelp@treasury.tas.gov.au

Liquor and Gaming

Physical offices closed; please email:

Superannuation Commission (RBF)

Physical offices closed; please call the RBF enquiry line on 1800 622 631.

Government House

Service closure

All non-essential events cancelled or postponed for the time being.