Aged care facility visits

Aged care facility visitor restrictions

For detailed information, see the Direction for Residential Aged Care Facilities.

In Tasmania, visits to residential aged care facilities are permitted for people providing care and support, with the following restrictions:

  1. No more than two people can visit each resident at any time.
  2. Visits must take place in the resident’s room, outdoors, or in a non-communal area, as designated by the facility.
  3. Visitors must not have any symptoms of acute respiratory infection, including fever (higher than 37.5 degrees), history of fever (eg chills, night sweats), cough, sore throat, runny nose or shortness of breath.
  4. Visitors must not have been interstate or overseas in the previous 14 days.
  5. Visitors must not have had contact with anyone known to have COVID-19, or reasonably suspected of having COVID-19, within the previous 14 days (except as part of their employment while wearing effective personal protective equipment).
  6. All visitors must have had the 2020 influenza vaccine (see below).

People wanting to visit an aged care facility to provide end-of-life support as a significant person to a resident can seek exemption from restrictions 4–6 above (see below).

Operators of aged care facilities must screen all people before they enter the premises.

Each resident may receive multiple visits each day, subject to each service’s policies.

The maximum duration of visits is subject to each service’s policies.

Children under the age of 16 years and visiting services such as hairdressers and allied health professionals may visit aged care facilities.

Residents may leave the facility, for example with family and friends.

Influenza vaccination

From 1 May 2020, you must have your 2020 influenza vaccination to work in or visit an aged care facility in Tasmania, unless you have a certificate from a medical practitioner (GP or specialist) stating that you have a medical contra-indication to influenza vaccine.

The exception to this requirement is if you are entering the premises for the purposes of emergency medical, including transport, emergency management or law enforcement services.

For more information, see Influenza vaccines in residential aged care settings FAQs.

Exemptions

The Director of Public Health can provide exemptions to aged care visit restrictions on a case-by-case if the person seeking to visit the facility:

  • is well (no fever or symptoms of acute respiratory infection); and
  • is a significant person to a resident; and
  • seeks to provide end-of-life support to that resident.

Any person seeking an exemption must apply by email to covid.response@health.tas.gov.au detailing who they seek to visit, when and why.

For people arriving from interstate, an application for exemption to visit an aged care facility is in addition to a G2G PASS and any exemption the person receives to travel to Tasmania and to leave quarantine.

For more information about seeking exemptions, call the Public Health Hotline on 1800 671 738.

Emergency management and law enforcement

Emergency management and law enforcement officers may enter the facility if the most senior staff member at the facility and on-duty at the time is satisfied that the person is entering the premises to provide emergency medical treatment (including transport), emergency management or law enforcement services even if they arrived in Tasmania in the previous 14 days or have not had an up-to-date influenza vaccination, but not if they:

  • had known contact with a person with or suspected to have COVID-19 without effective personal protective equipment in the previous 14 days (in which case they should be in quarantine)
  • have any symptoms of acute respiratory infection, including fever, cough, sore throat, runny nose (in which case they should not be at work).