Disability information

Last Updated: 08 Apr 2020 2:40pm

Supported accommodation for people with disability in Tasmania

The Australian Government has released national guidelines for the prevention, control and public health management of COVID-19 outbreaks in residential care facilities in Australia. These guidelines should be referred to for the prevention and management of outbreaks in Tasmania's accommodation for people with disability (supported accommodation) where residents sleep, eat and live either temporarily or on an ongoing basis. This includes NDIS Supported Disability Accommodation (SDA).

This page provides targeted advice regarding the Tasmanian Support Measures & Stimulus Package, in particular the emergency accommodation support included in this package. It also provides targeted guidelines for disability accommodation facilities in Tasmania.

NDIS Providers should refer to the NDIS website and the NDIS Quality and Safeguards Commission for COVID-19 advice regarding supporting participants and providers.

Tasmanian support measures and stimulus package

To be read in conjunction with national guidelines for residential care facilities.

Accommodation support for frontline workers

Emergency accommodation will be available for frontline workers if they need to stay away from home, in circumstances where their family members are ill.

Disability Support Workers are eligible for this form of assistance.

For workers of disability accommodation, this means that emergency accommodation support will be available by contacting the Public Health Hotline on 1800 671 738 if it is demonstrated that they are at risk of infection if they reside at their family home.

Accommodation support for vulnerable Tasmanians

Emergency accommodation will be available for low-income individuals and families who have been placed in isolation but who are unable to return to their regular place of residence.

For residents of disability accommodation, this means that emergency accommodation will be available by contacting the Public Health Hotline on 1800 671 738 if it is demonstrated that isolation from other residents who are at high risk within the facility cannot be reasonably achieved.

Isolation assistance

For isolated residents of disability accommodation this includes:

  • Emergency Relief with the provision of emergency food hampers, delivery of medications, financial counselling and other essential support from partner organisations such as Red Cross, Rural Business Tasmania and The Salvation Army
  • Pandemic Isolation Assistance Grants for vulnerable Tasmanians with the provision of one-off payment.

These forms of assistance can be accessed by phoning the Public Health Hotline on 1800 671 738.

Emergency Relief

The provision of emergency food hampers, delivery of medications, financial counselling and other essential support from Recovery Network Partner organisations for persons who are required by Public Health to self-isolate due to COVID-19 risk.

Recovery Network Partners include Red Cross, Rural Business Tasmania and The Salvation Army.

For residents of disability accommodation this means that emergency relief assistance for isolated residents will be available where there is demonstrated need that the facility requires this form of assistance by contacting the Public Health Hotline on 1800 671 738. Eligibility for these payments does not require residents to transfer to alternative accommodation. Public Health will provide an appropriate referral.

Pandemic Isolation Assistance Grants for Vulnerable Tasmanians

Pandemic Isolation Assistance Grants for vulnerable Tasmanians (also known as Emergency Relief Payments) – one-off payments will be made to low-income persons who are required by Public Health to self-isolate due to COVID-19 risk.

For residents of disability accommodation, this means that one-off relief payments for isolated residents will be available by contacting the Public Health Hotline on 1800 671 738. Eligibility for these payments does not require residents to transfer to alternative accommodation.

Personal Protective Equipment (PPE)

Disability Service Providers are advised to follow the information provided on the Australian Government Department of Health website.

Disability Support Workers

Disability Support Workers include workers in Tasmania’s disability accommodation facilities. These workers will be considered as frontline workers who may be eligible for Accommodation Support under the Tasmanian Support Measures & Stimulus Package.

Emergency Accommodation for Isolation

Emergency accommodation for isolation is available under the Tasmanian Support Measures & Stimulus Package and can be accessed by phoning the Public Health Hotline on 1800 671 738 (see information on Accommodation support for vulnerable Tasmanians).

This is in addition to the Emergency Relief and Pandemic Isolation Assistance Grants which are also available to residents of disability accommodation if they are transferred for isolation to alternative emergency accommodation.

NDIS Participants

Participants should contact the NDIA on 1800 800 110 if they need to talk to a planner, make changes to their plan or are having trouble sourcing services due to COVID-19.

More information about COVID-19 for NDIS participants and their families and carers is available on the NDIS website.

For further information related to Disability Accommodation and COVID-19 in Tasmania, contact the Public Health hotline on 1800 671 738.