Housing Tasmania Tenancy Services
Annual property inspections, general home visits, office appointments.
Telephone contact with tenants is the primary contact method wherever possible.
Tenants are being visited in their homes where there is no other reasonable option.
All community related closures for services and events can be found on the Communities Tasmania website.
|Children and Youth Services|
Child Safety Service
Tasmania’s Child Safety Service is an essential service which means anyone with a concern about the safety and wellbeing of a child and their family will still be able call the Strong Families Safe Kids Advice and Referral Line 1800 000 123 to discuss their concerns. Children and young people can also contact the Advice and Referral Line to ask for help for themselves.
The Child Safety Service has adopted social distances measures which means our service has made some changes to the way we work.
All decisions to change the way we work are based on the latest public health advice.
The key change the Child Safety Service has made is to replace all non-essential face to face meetings and contact arrangements with phone or video links. This change will be in place until further notice.
All essential functions of the Child Safety Service will be delivered through-out the pandemic.
Out of Home Care
More information including how to support children and young people regarding the coronavirus can be found on the Communities Tasmania website.
|Disability and Community Services|
Elder Abuse Helpline
|Communities, Sport and Recreation|
Updated information on community, sporting and championship events that are funded by Communities, Sport and Recreation can be accessed on the Communities Tasmania website.
Our office at 86 Collins Street is closed to the public. We are continuing to work remotely.
Libraries Tasmania sites
Berriedale Archives Repository
|Hospital visiting hours|
All hospitals in Tasmania have been closed to visitors.
There will be exemptions for:
Even if visitors meet the criteria for an exemption, they still need to be considered well to be permitted to visit and should not visit if they have a cough, sore throat, fever or other symptoms of acute respiratory infection.
In addition, visitors must not have been a recent close contact of someone with COVID-19, or someone who is suspected of having COVID-19, or anyone who has returned from interstate or overseas in the last 14 days.
No jury trials until at least 21 July. Judges will continue to deal with other cases.
Measures are being implemented to minimise the number of people attending the court buildings.
Physical attendance at court is not generally required, provided persons can be contacted by telephone. Applications and documents are to be lodged via email wherever possible.
Many Criminal and General Division matters will be adjourned until after 1 July. The Court will continue to hear other criminal and general matters by audio or audio visual link, unless a magistrate directs otherwise. These include bail applications, urgent family violence and restraint order applications, child protection applications, and mental health diversion list proceedings.
The Youth Justice Division will continue to operate by audio or audio visual link, unless a magistrate directs otherwise.
All non-urgent Civil Division matters will be adjourned to a date to be fixed. Urgent civil matters will be heard by audio or audio visual link.
The following Country Courts are cancelled.
Details are available on the Magistrates Court of Tasmania website.
Tasmanian Prison Service
All personal visits across the Tasmania Prison Service have been temporarily suspended. Essential professional visits such as legal practitioners on official business will continue at this time.
|Community Service Scheme||The Community Service Scheme is currently not operating. All stakeholders will be advised as soon as the scheme recommences.|
|Births, Deaths and Marriages|
Births, Deaths and Marriages has suspended customer appointments at 30 Gordons Hill Road, Rosny Park.
Certificate applications can be lodged online.
The following applications should be lodged by mail:
For more details visit the Department of Justice website.
|Legal Aid Commission|
Face to face appointments are by prior arrangement only. For assistance, call the hotline on 1300 366 611.
Health Complaints Commissioner
Official Visitor Programs
Our office at 86 Collins Street in Hobart is closed to members of the public.
We continue to work remotely and ask that you contact us via email or by phone on 1800 001 170. You will be asked to leave a message and we will call you back.
More information about making a complaint or contacting staff can be found on our websites:
TTC has temporarily suspend its calendar courses, at this stage until 30 June 2020. More information is available on the TTC website.
|Service Tasmania - Oatlands Service Centre only||The Oatlands service centre is closed as of 30 March 2020 due to the closure of the Council Chambers building.|
The nearest alternative service centres are Campbell Town and Bridgewater. Please check the shop listings for centre availability and opening hours. For more information call the Government Contact Centre on 1300 13 55 13
Parks and Wildlife Service (PWS)
From midnight Thursday 26 March, PWS is temporarily closing all national parks, reserves, campgrounds and facilities to recreational and tourism use.
No day or overnight walks, mountain biking, fishing, tours or other activity will be permitted until further notice.
Washrooms, day use facilities, showers and visitor centres are also closed until further notice.
More detail on these closures is available on the PWS website.
|World Heritage Sites|
Land Titles Office
To reduce the number of people visiting the Land Titles Office, solicitors and surveyors are requested to direct enquiries via phone or email. Documents should be lodged online, submitted via post, or to a secure drop-box in the foyer.
|Royal Tasmanian Botanical Gardens|
The Royal Tasmanian Botanical Gardens (RTBG) is closed to the public until further notice. Essential staff remain onsite and will continue caring for the living collections at the Gardens.
|Water and Marine Resources|
Tasmanian recreational muttonbird harvesters will not be able to access most muttonbird rookeries for the 2020 season due to the closure of all parks and reserved land managed by Parks and Wildlife.
In addition, muttonbird rookeries on two private islands, Robbins Island and Walkers Island, have been closed to the public by the landowners.
Separately to measures in place during the COVID-19 pandemic, west coast rookeries are closed for this season and until periodic monitoring shows the populations have increased sufficiently enough to sustain annual harvest.
Information on refunds will be provided on the DPIPWE website soon.
More information on hunting arrangements due to COVID-19 is on the DPIPWE website.
Tasmanian Museum and Art Gallery
Galleries, Museum Shop and Courtyard Café
Driver assessments suspended
West Coast Wilderness Railway
Closed to all new bookings until further notice.
BreastScreen Tasmania’s 13 20 50 telephone line continues to operate, and staff are available to assist you during this temporary service closure.
You can request a future booking by calling BreastScreen Tasmania.
All existing screening appointments have been cancelled.
Women who have been identified as having a screen-detected abnormality requiring further tests at our specialist assessment clinic should attend their existing appointment.
If you have an appointment at our specialist assessment clinic and are unwell, have travelled overseas or interstate within the last 14 days, or been in contact with a person with confirmed or suspected coronavirus (COVID-19) you must call 13 20 50.
All urgent elective surgery is continuing.
Urgent elective surgery includes all Category 1 procedures and urgent Category 2 procedures.
All non-urgent elective surgeries have been cancelled until further notice.
Non-urgent elective surgery includes all semi urgent Category 2 procedures and all Category 3 procedures.
Hospital visiting hours
Visiting arrangements vary across our major hospitals in accordance with the types of services they provide and their level of response to the coronavirus pandemic.
Public access to our hospital wards is always at the discretion of the Nurse Unit Manager.
Launceston General Hospital
Visiting hours have temporarily changed.
Visitors are permitted between 2:00 pm to 6:00 pm daily.
Only one visitor is allowed per patient at a time, and for a maximum stay of 30 minutes.
Mersey Community Hospital
Visiting hours are currently unchanged.
The emergency department will close at 10 pm, 1 April 2020 and reopen at 8 am, 2 April 2020. It will then be open from 8 am to 10 pm daily.
Patients presenting outside the opening hours will be redirected to other facilities. Outside of the new operating hours, Ambulance Tasmania will transport people in need of emergency hospitalisation to the facility that is best able to provide the service that patient requires.
North West Regional Hospital
Visiting hours are currently unchanged.
Visitors are permitted between 2 pm to 8 pm daily.
Royal Hobart Hospital
Visiting hours have been reduced from 2 pm to 6 pm daily.
Only one visitor is allowed per patient at a time for a maximum on 30 minutes unless there are exceptional circumstances.
No children are to visit except in exceptional circumstances.
It is recommended that you consider the use of alternative methods of communication at this time (ie telephones of FaceTime/Skype) and consider who should visit.
|Oral Health Services Tasmania|
*From 30 March 2020*
Emergency and urgent services
Emergency and urgent dental services are available at our major dental clinics located at Burnie, Devonport, Launceston, New Town, Clarence and Glenorchy. All other sites are closed.
If you think you need urgent care, please phone 1300 011 013.
If you have an emergency appointment and are experiencing cold or flu-like symptom, such as fever, cough, sore throat or shortness of breath, or have been told to self-isolate you should not attend your appointment and call 1300 011 013.
All non-essential dental appointments, including some denture services, are postponed until further notice. An Oral Health Services Tasmania staff member will be in touch to reschedule appointments.
If your dental condition changes, please phone 1300 011 013.
School dental programs
School dental programs, including the Fissure Sealant and Fluoride Varnish Program have been cancelled until further notice.
State Revenue Office
Physical offices closed; please email email@example.com
Liquor and Gaming
Physical offices closed; please email:
|Superannuation Commission (RBF)|
Physical offices closed; please call the RBF enquiry line on 1800 622 631
All non-essential events cancelled or postponed for the time being.
Federal Government mandated closures
For a full list of Federal Government mandated closures, see Business restrictions.