Government service closures

Communities Tasmania

Division Service closure

Housing Tasmania Tenancy Services

Annual property inspections, general home visits, office appointments have been suspended.

Telephone contact with tenants is the primary contact method wherever possible.

Tenants are being visited in their homes where there is no other reasonable option.

See the Communities Tasmania website for more information.

Children and Youth Services

Child Safety Service

Anyone with a concern about the safety and wellbeing of a child and their family can call the Strong Families Safe Kids Advice and Referral Line on 1800 000 123 to discuss their concerns. Children and young people can also contact the Advice and Referral Line to ask for help for themselves.

The Child Safety Service has adopted physical distancing measures which means our service has made some changes to the way we work, including replacing all non-essential face-to-face meetings and contact arrangements with phone or video links. This change will be in place until further notice.

All decisions to change the way we work are based on the latest public health advice.

All essential functions of the Child Safety Service will be delivered throughout the pandemic.

Out of Home Care

  • All travel overseas and non-essential interstate travel for children under the custody and guardianship of the Communities Tasmania is suspended.
  • Child Safety Officers are recommencing non-essential face-to-face contact between children and their families.
  • All care households are strongly encouraged to implement specific hygiene and physical distancing measures such as limiting visitors to your household and providing children and young people with information to help them feel more informed.

You can find more information, including how to support children and young people during COVID-19, on the Communities Tasmania website.

Disability and Community Services

Gamblers Help

Elder Abuse Helpline

Silverdome

Silverdome is available for use for bookings of up to 20 people. Conditions apply; please read the Sports Booking and Facility Usage fact sheet.

For more information call (03) 6344 9988 or admin@silverdome.com.au

Custodial Inspectorate

Division Service closure
Custodial Inspectorate

Our office at 86 Collins Street is closed to the public. We are continuing to work remotely.

You can contact us via email or by phone on 0436 022 864.

Health

Division Service closure

Hospital visiting hours

Visiting hours are restricted to 2pm - 6pm daily to patients in public hospitals.

Visitors are limited to a maximum of one per patient at any one time. However exceptions are in place for some hospital wards. See Public hospital patient visitation for more information.

Oral Health Services Tasmania

Emergency and urgent services

Due to the easing of COVID-19 restrictions, Oral Health Services Tasmania (OHST) are slowly expanding the range of services provided but will continue to operate at a reduced capacity.

All emergency and urgent dental services will be available for Tasmanian children under 18 years and adults with a current pensioner concession or health care card.If you think you need urgent care, please phone 1300 011 013.

If you have an appointment and are experiencing cold or flu-like symptoms, such as fever, cough, sore throat or shortness of breath, or have been told to self-isolate, you should not attend your appointment and call 1300 011 013.

Non-urgent services

While we are operating at a reduced capacity and prioritising cancelled appointments, some less urgent treatment needs will continue to be postponed.

We are keeping a record of everyone who has called and who has had their appointment postponed and will endeavour to contact you when we have the capacity to see more patients.

If your dental condition changes, please call us on 1300 011 013.

School dental programs

School dental programs, including the Fissure Sealant and Fluoride Varnish Program have been cancelled until further notice.

Further information

Phone: 1300 011 013
Email: OHST.Feedback@ths.tas.gov.au
Web: Oral Health Services Tasmania

Justice

Division Service closure

Supreme Court

No jury trials until at least 21 July. Judges will continue to deal with other cases.

Court business may be conducted by audio/videolink proceedings at the discretion of the relevant Judge.

Details are available on the Supreme Court of Tasmania website.

Magistrates Court

Measures will continue to minimise the number of people attending court buildings.

From 29 June 2020, criminal and general matters may be dealt with in person or by audio or audio visual link, as the magistrate directs.

Civil matters will resume from 1 July 2020. Wherever possible matters will be dealt with by audio or audio visual link, unless a magistrate directs otherwise.

Applications and documents are to be lodged via email wherever possible.

Details are available on the Magistrates Court of Tasmania website.

Tasmania Prison Service

All personal visits across the Tasmania Prison Service have been temporarily suspended. Essential professional visits such as legal practitioners on official business will continue at this time.

All persons intending to enter a Tasmania Prison Service facility will be required to participate in an automatic non-contact temperature scan. Any person with a high temperature will not be permitted to enter without a certificate of health from a medical practitioner.

More information on the Department of Justice website.

Community Service Scheme

The Community Service Scheme is currently not operating. All stakeholders will be advised as soon as the scheme recommences.

Births, Deaths and Marriages

Births, Deaths and Marriages has suspended customer appointments at 30 Gordons Hill Road, Rosny Park.

Certificate applications can be lodged online.

The following applications should be lodged by mail:

  • Change of name registrations
  • Gender registrations
  • Relationship registrations

For more details visit the Department of Justice website.

Legal Aid Commission

Face to face appointments are by prior arrangement only. For assistance, call the hotline on 1300 366 611.

Consumer, Building and Occupational Services

New applications and renewals can now be completed online statewide. More information is available on the CBOS website.

Office of the Ombudsman and Health Complaints Commissioner

Division Service closure

Ombudsman Tasmania

Health Complaints Commissioner

Energy Ombudsman

Official Visitor Programs

Our office at 86 Collins Street in Hobart is closed to members of the public.

We continue to work remotely and ask that you contact us via email or by phone on 1800 001 170. You will be asked to leave a message and we will call you back.

More information about making a complaint or contacting staff can be found on our websites:

Primary Industries, Parks, Water and Environment

Division Service closure

Parks and Wildlife Service (PWS)

National parks and reserves

Most parks and reserves (including visitor centres and campgrounds) have reopened, with the 30 kilometre travel limit no longer in place.

A temporary registration system for popular day and overnight walks and camping is in place, with numbers capped to allow physical distancing to occur and ensure adherence to COVID-19 guidelines.

For information about current changes or to register for camping, day or overnight walks visit the PWS website.

World Heritage Sites

Land Titles Office

To reduce the number of people visiting the Land Titles Office, solicitors and surveyors are requested to direct enquiries via phone or email. Documents should be lodged online, submitted via post, or to a secure drop-box in the foyer.

AgriGrowth

Muttonbird harvesting

The Tasmanian recreational muttonbird season has closed. Information on licence refunds is on the DPIPWE website.

State Growth

Division Service closure

Tasmanian Museum and Art Gallery

Opening hours are Tuesday to Sunday, 10:00 am to 4:00 pm.

Bookings are required to help manage the flow of people. Visit the TMAG website or call (03) 6165 7000 to book.

 

West Coast Wilderness Railway

Treasury and Finance

Division Service closure

State Revenue Office

Physical offices closed; please email taxhelp@treasury.tas.gov.au

Liquor and Gaming

Physical offices closed; please email:

Superannuation Commission (RBF)

Physical offices closed; please call the RBF enquiry line on 1800 622 631.

Government House

Service closure

All non-essential events cancelled or postponed for the time being.

Federal Government mandated closures

For a full list of Federal Government mandated closures, see Business restrictions.