Mental health and wellbeing support

COVID-19 is, and will continue to be, a confusing and sometimes overwhelming time for many people. There are a range of support services available, including talking to your GP, a counsellor or other mental health professional.

See also Looking after your mental health during COVID-19 and Alcohol and COVID-19.

A Tasmanian Lifeline: 1800 98 44 34

Lifeline Tasmania has set up a new service for Tasmanians, specifically to deal with unprecedented demand for information, advice and support because of the coronavirus pandemic.

The new phone line will offer three types of support:

  • Call in: Tasmanians calling in will receive psychosocial support from a trained support worker to discuss concerns and be directed to an appropriate referral service.
  • Call out: The service will contact socially isolated older Tasmanians identified through existing services, family and friends who are concerned or by other health professionals.
  • Reach out: Through partnerships with industries significantly impacted such as tourism and hospitality and retail, the service will identify at-risk community members and reach out to provide psychosocial support, counselling or employee assistance programs.

A Tasmanian Lifeline is staffed from 8am to 8pm, seven days a week.

For more information about A Tasmanian Lifeline visit the website or email

Check In

The Mental Health Council of Tasmania has created the Check In website to encourage all Tasmanians to look after their own mental health well-being and check in with friends and family.

The website allows you to answer some easy questions that guide you towards support and information available in Tasmania.

Head to Health

The Head to Health website provides links to trusted Australian mental health online and phone supports, resources and treatment options. It also has online programs, forums and a range of digital information resources.

Using the search page, you can navigate to various resources and services for help if you’re experiencing mental health concerns or trying to support someone else. If you’re not sure where to start, you can also use Sam the Chatbot. Sam provides tailored recommendations on information and services that best suit your needs.

Beyond Blue Coronavirus Mental Wellbeing Support Service

The Beyond Blue Coronavirus Mental Wellbeing Support Service website is regularly updated with information, advice and strategies to help you manage your wellbeing and mental health during this time. If you are worried or struggling to cope during the coronavirus pandemic, trained counsellors through the Beyond Blue Coronavirus Mental Wellbeing Support Service helpline are available to support you 24/7 by calling 1800 512 348.

COVID Connect

COVID Connect is a free service from Australian Red Cross to provide support and community connection to people who feel socially isolated as a result of COVID-19. So, if you are not in regular contact with others and could do with  a friendly chat, one of the volunteers would be happy to call you – once or regularly – for a friendly chat to help maintain or improve social connection. Visit the Australian Red Cross website to find out more and register for a COVID Connect call.

Where to get help

There are many services waiting to listen and support anyone who needs advice or is worried, stressed or needs a friendly and understanding voice to talk things through.