Coronavirus testing and hotline update

30 Mar 2021

Kathrine Morgan-Wicks, State Health Commander

There has been significant demand for COVID-19 testing in Tasmania today in relation to the Queensland outbreaks.

Tasmania is on track to perform a record number of tests, with more than 1400 tests expected to be carried out today.

I thank everyone for their patience and apologise for the delays. I want to assure everyone who needs to get a COVID-19 test that they will be tested, and they should remain isolated until that occurs.

Extra staff have been deployed to the Public Health Hotline and an additional site has been opened today to help manage call volume.

The hotline will stay open to 9pm tonight and tomorrow night to enable more people to book a test.

In terms of testing, additional testing capacity has been mobilised to the North-West, Launceston and Hobart testing clinics.

An additional clinic is being stood up in Kingston tomorrow. People will need to call the Public Health Hotline on 1800 671 738 to book an appointment.

From tomorrow, people will need to book an appointment to attend the Launceston testing clinic rather than simply drive up. This change has been made to speed up the testing procedure and reduce traffic congestion at the site. Requiring people to book avoids delays at the clinic by having people give health authorities the necessary information when they book rather than at the clinic. People will need to call 1800 671 738 to book an appointment.

I can assure people that our testing staff and our hotline staff are doing everything they can to ensure everyone who requires a test gets one as quickly as possible.