Last update: 23 Oct 2020 5:35pm
The areas where travellers have spent time prior to arriving in Tasmania determine the conditions for their entry into the State.
Border restrictions for travel up to 25 October 2020
The border restrictions for travel up to and including 25 October are determined by whether travellers have spent time in Affected Regions and Affected Premises in the 14 days prior to arrival to Tasmania.
The following restrictions apply to people entering Tasmania if they have been in an Affected Region or an Affected Premises that poses an elevated risk of COVID-19 transmission. Read the list of high-risk locations.
All non-Essential travellers, including Tasmanian and non-Tasmanian residents, must have prior approval to enter the State. The most effective way of doing this is via the G2G PASS system.
Anyone arriving in Tasmania who has spent time in an affected region or premises in the 14 days prior to arrival in Tasmania and who is not an Essential Traveller must have pre-approval from the Deputy State Controller to enter the State.
If approval to enter the State is granted, a 14 day quarantine requirement will apply on arrival in Tasmania. This will occur in government-designated accommodation.
Any non-essential traveller who does not have prior approval from the Deputy State Controller to enter the State may be required to leave Tasmania or enter government approved accommodation until they are able to leave Tasmania or are approved to stay by the Deputy State Controller. Leaving Tasmania will be at the traveller’s own expense.
A charge of $2,800 is applicable for people undertaking quarantine in government-designated accommodation in Tasmania. See Quarantine for more information.
Most Essential Travellers who have spent time in a high-risk location require pre-approval from the Deputy State Controller to enter Tasmania. This includes all Essential Travellers who have spent time in an Affected Premises, and category 4 Essential Travellers who have spent time in an Affected Region. You can see the categories of Essential Travellers here.
Essential Travellers who are approved to enter the State after spending time in a high-risk location are required to undertake a clinical assessment including COVID-19 test on arrival. See Essential Travellers for information on the assessment and relevant exemptions.
Anyone refusing to undertake the assessment will go into quarantine at government-designated accommodation for 14 days, or will be required to leave Tasmania. Staying in government-designated accommodation or leaving Tasmania will both be at the traveller's own expense. See Essential Travellers for more information.
Essential Travellers who are approved to enter Tasmania from a high risk area and who pass the clinical assessment are not required to quarantine in a government approved facility. This does not include Essential Travellers within Category 2 (Health Services) or Category 5b (Paramedics and Ambulance Officers). Essential Travellers within these categories who have been in a high-risk area specified as an ‘affected region’ or ‘affected premises’ are not exempt from quarantine requirements and will be required to quarantine in government-provided accommodation on arrival in Tasmania for 14 days.
All other Essential Travellers must wear a face mask when in public and remain in their accommodation unless at work or seeking supplies or medical care. See Conditions for Essential Travellers for a full list of the conditions that must be complied with while in Tasmania.
People coming to Tasmania are not considered to have spent time in an Affected Region if they have only:
- transited directly through an airport and did not leave the airport except to board a flight; or
- transited directly through affected region by vehicle to an airport or seaport without breaking their journey, except to obtain fuel.
The following restrictions apply to travellers from within Australia who have not spent time in an Affected Region or Affected Premises in the 14 days prior to arriving in Tasmania. See the above category for restrictions if you have been in these areas.
- Tasmanian residents, who are not classified as Essential Travellers, are required to quarantine for 14 days at their primary residence.
- Non-Tasmanian residents, who are not classified as Essential Travellers, are required to quarantine in government-designated accommodation.
- Essential Travellers are not required to quarantine but must undertake health screening on arrival and comply with the conditions described in Conditions for Essential Travellers. The Deputy State Controller may also apply additional conditions. See Essential Travellers for more information.
Read more about Quarantine, including fees payable for government-designated quarantine.
Border restrictions for travel from 26 October 2020
Tasmania’s border restrictions are changing from Monday 26 October 2020.
From this date, areas are assessed as either low, medium or high-risk dependent upon the number of COVID-19 cases or level of community transmission in those areas, and subject to Public Health advice.
Low-risk areas are:
- Australian Capital Territory
- South Australia
- Western Australia
- Northern Territory
- New Zealand
Travellers who have only spent time in a low-risk area in the 14 days prior to arrival in Tasmania are not required to quarantine. People entering from these areas register their travel and contact details via the Tas e-Travel system a maximum of three (3) days before arrival in Tasmania.
Based on current Public Health advice, travel from low-risk areas directly through medium or high-risk areas (only stopping for fuel) to an airport or seaport is permitted without being subject to quarantine requirements that apply to that area.
Additional stops may be approved by the Deputy State Controller, for example for safety breaks during a long journey.
For more information, visit Low-risk areas
Medium-risk areas are:
- New South Wales
Quarantine can occur in a suitable premises or in government-designated quarantine (fees apply).
The most effective way of providing information about an intended quarantine location is via the G2G system.
If the travel is for identified critical work, health, compassionate or other specified reasons, travellers can seek to enter the State as an Essential Traveller and request a full or partial exemption from quarantine.
Where possible, travellers are encouraged to make their G2G PASS submission at least three (3) business days before arrival and not more than 14 days before travel.
For more information, visit Medium-risk areas.
High-risk areas are:
- Overseas (other than New Zealand)
- a cruise ship
Travellers who have spent time in a high-risk area need to provide information to help determine entry and quarantine requirements for travel to Tasmania.
The most effective way of doing this is via the G2G system. Where possible, travellers are encouraged to do this at least three (3) business days before arrival and not more than 14 days before travel.
Travellers who have spent time in a high-risk domestic area in the 14 days prior to arrival must quarantine for 14 days in Government-designated quarantine accommodation (fees can apply).
Travellers who have spent time in a high-risk overseas area or on a cruise ship in the 28 days prior to arriving in Tasmania must complete 14 days quarantine in Government-designated accommodation, unless they provide evidence of:
- having completed 14 days in government-designated quarantine in another jurisdiction;
- having had a negative COVID-19 test on or after day 10 of arriving in Australia; and
- having directly transited to an airport or seaport in that area and travelling directly to Tasmania when exiting quarantine in a medium or high-risk domestic area.
If the travel is for identified critical work, health, compassionate or other specified reasons, travellers can apply, via the G2G PASS system to enter the State as an Essential Traveller.
For more information, visit High-risk areas.
Changes may occur
Please be aware that the COVID-19 situation can change at any time, requiring restrictions or other measures to be put in place. Travellers should continue to monitor the latest situation at all times prior to travel.
Last update: 25 Oct 2020 9:40am
Travellers who have spent time in a medium or high-risk area in the 14 days prior to arrival in Tasmania can seek to enter the State as an Essential Traveller if their travel is for identified critical work, health, compassionate or other specified reasons.
Essential Traveller status can allow entry into the State where it would otherwise have been considered too high-risk, or provide a full or partial exemption from quarantine, such as for compassionate reasons such as a funeral.
Essential Travellers are subject to conditions which can include quarantine, testing or providing evidence of testing, and monitoring their health. These conditions vary depending on whether the traveller has spent time in a medium or high-risk area, and their category of Essential Traveller.
Submitting an Essential Traveller application
The most effective way of seeking to enter Tasmania as an Essential Traveller is via the G2G PASS system.
Essential Travellers under category 2 (Health Services), category 4 (Specialist skills critical to maintaining key industries or businesses) and category 8 (Other persons, or classes of persons, approved by the Deputy State Controller) who have spent time in a high-risk area in the 14 days prior to arrival in Tasmania require pre-approval. Those under categories 2 and 8 are also required to enter 14 days quarantine.
Healthcare workers should refer to Information for healthcare workers. Every healthcare worker seeking an exemption from quarantine must make this request as part of the G2G PASS process.
Travellers who receive their G2G PASS QR code before travelling are able to quickly pass through Tasmanian ports on arrival. Anyone without a G2G PASS QR code on arrival is asked by Biosecurity Tasmania officers to register on the G2G PASS website. If a traveller is unable to complete the online application, Biosecurity Tasmania officers are available to assist.
To enable appropriate assessment of Essential Traveller applications when specialist interstate skills are required, G2G Essential Traveller applications should be made not less than 7 days prior to travel to Tasmania where possible.
Applications should clearly explain the need for the work to be undertaken, with supporting evidence included where possible. When there is an urgent need to travel to perform essential work, this should also be clearly explained in the application – including the consequences of the work not being undertaken.
Applicants who arrive in Tasmania without a quarantine exemption are required to quarantine until they are advised that an exemption has been granted. Travellers from medium-risk areas will be able to quarantine in a suitable private premised and those from high-risk areas will go into government-designated quarantine accommodation.
Testing and screening of Essential Travellers
Essential Travellers who have spent time in a high-risk area in the 14 days prior to their arrival in Tasmania are required to undertake health screening on arrival and a COVID-19 test within 24 hours of arrival at one of the current testing sites within the State.
Travellers can go to the Devonport or Burnie clinics with no booking required or make an appointment to visit the Hobart or Launceston clinics by calling the Public Health Hotline on 1800 671 738 and advising that they are an Essential Traveller who has been in a high-risk area and required to undertake a test.
The testing and screening applies for each entry into the State – regardless of how many times the traveller visits. The exception is freight and logistics operators. Tasmania has adopted a nationally consistent approach that means freight, transport or logistics operators need to undergo a test on arrival unless they have evidence of having had a negative COVID-19 test in the seven (7) days prior to their arrival and have not had a positive test for the disease within that seven (7) day period.
The screening and testing involves answering health screening questions on arrival, having a temperature check and a COVID-19 test. Anyone refusing to be tested will go into quarantine at government-designated accommodation for 14 days (and be required to pay the government-designated accommodation fee) or can leave Tasmania at their own expense.
Once a traveller passes the initial screening process, they are not required to quarantine while awaiting the test results, however they must continue to comply with the conditions of their Essential Traveller approval.
If a traveller does not pass the screening, they are required to go into government-designated accommodation – or they may wish to return to their place of origin at their own expense. They can choose to leave quarantine at any time to return to their place of origin, however must transit directly to the point of departure and comply with other directions provided.
If the test comes back as negative while in government-designated accommodation, the traveller is allowed to leave quarantine.
If the test comes back as positive, the traveller is required to comply with the advice provided by Public Health authorities.
Phone checks for Essential Travellers
Essential Travellers approved under categories 4a and 4b (Specialist skills critical to maintaining key industries or businesses) are contacted by the Public Health Hotline two days after arrival, and every second day afterwards. They are required to confirm they are meeting the Essential Traveller conditions, such as monitoring themselves for symptoms and quarantining while seeking a test if unwell.
These requirements are detailed in Schedules 3 and 4 of Directions in Relation to Persons Arriving in Tasmania.
Last update: 23 Oct 2020 4:17pm
Travellers who have spent time in medium and high-risk areas prior to arriving in Tasmania are required to provide information to help determine entry and quarantine requirements.
This includes people wanting to enter Tasmania as Essential Travellers.
Information is required for all individuals, whether travelling as a family or group. Dependent children must be included on the G2G PASS of the adult they are travelling with.
G2G PASS submissions can be created and managed via the website and also managed via the app.
A G2G PASS provides a QR code – a type of barcode that can be scanned on your arrival.
Travellers who receive their G2G PASS QR code before travelling are able to quickly pass through Tasmanian ports on arrival. Anyone without a G2G PASS QR code on arrival is asked by Biosecurity Tasmania officers to register on the G2G PASS website. If a traveller is unable to complete the online submission, Biosecurity Tasmania officers are available to assist.
Before you travel
Travellers are encouraged to apply for a G2G PASS at least three days prior but no more than 14 days prior to their proposed travel date. Submissions are prioritised according to travel date and those with long lead times are unlikely to be processed earlier than two weeks before travel, due to the possibility of changing border restrictions.
Travellers should stay up to date with Tasmania’s current border restrictions. See Coming to Tasmania for full details.
Applicants need their driver’s licence, passport, Medicare card or Tasmanian Personal Information Card to complete a submission for a G2G PASS. They are asked to provide details about themselves and information about recent travel and current health status. If applying for an exemption from quarantine or for recognition as an Essential Traveller, additional questions will be asked to confirm eligibility under these categories.
Documents and/or files should be attached to provide evidence to support submissions. If suitable evidence is not provided, a submission will be declined and will require resubmission.
Once information is submitted and the email address verified, applicants can track their submission by logging into the G2G PASS dashboard or downloading the G2G PASS app. See G2G PASS FAQs for more information.
Travellers will be notified by email of the outcome of their submission and receive a G2G PASS QR code if their submission is successful.
A G2G PASS allows entry to Tasmania, but travellers may be subject to quarantine and other requirements when they arrive.
On arrival in Tasmania, a traveller’s G2G PASS QR code is scanned and they are asked to provide updated information on their recent travel and health status, as at the date of arrival.
Depending on the answers to these questions, the conditions provided in the traveller’s G2G PASS may change (eg being required to quarantine in government-designated accommodation). This advice will be provided by an authorised officer.
Travellers must ensure they are aware of the conditions that apply to them while in Tasmania, including revisiting the list of conditions that on the day of arrival in Tasmania. This list may be updated with any change to the Directions issued by the Deputy State Controller.
Need more information?
Technical support is available via the G2G PASS website.
Read about border restrictions and quarantine requirements on Coming to Tasmania.
Make a submission on the G2G PASS website.
Last update: 14 Apr 2020 4:15pm
The State Controller has prohibited any aeroplane or aircraft whose flight commences outside Tasmania from landing (other than in the case of an emergency or with prior consent) at any place within Tasmania other than at the following airports:
- Hobart International (Strachan Street, Cambridge)
- Cambridge Aerodrome (115 Kennedy Drive, Cambridge)
- Launceston (201 Evandale Road, Western Junction, Launceston)
- Devonport (Airport Road, Devonport)
- Burnie (3 Airport Street, Wynyard)
- King Island (Morrison Avenue, Loorana)
- Flinders Island (122 Palana Road, Whitemark)
Last update: 25 Oct 2020 1:21pm
Who needs to quarantine?
Quarantine may be required because a person has been in 'close contact' with a confirmed case of COVID-19, or because they are travelling from identified areas that pose a risk of transmission of COVID-19.
For information on the quarantine requirements for travellers to Tasmania, visit Coming to Tasmania.
What does it mean if I have to quarantine?
If you’ve been told to quarantine and are not required to stay in government-designated accommodation, you must stay at your suitable premises for 14 days (unless you need medical care, in an emergency or to leave Tasmania).
You must not leave the house to go to public places, including work, school, childcare, university, shops or attend public gatherings. People who usually live in the premises can remain there while you are in quarantine, but you must not have visitors.
You must isolate from all people other than those who you normally live with. You must not have visitors, even if they are in quarantine as well. Let your family, friends and neighbours know you are in quarantine and tell them not to visit. Consider putting a note on your door to let people know.
How long do I need to be in quarantine?
If you don’t develop any signs or symptoms of COVID-19 in that time, at the completion of your quarantine you can return to your normal daily activities including going to work or school. You don’t need a clearance certificate to return to work or school.
Why do I have to quarantine for 14 days?
If you have been required to quarantine it is because you might be carrying COVID-19. It can take up to 14 days for people who have been infected with the virus to become sick, and it’s possible to spread the virus to others 48 hours before you feel sick or display symptoms.
Quarantine is very important to prevent the spread of COVID-19 in Tasmania. If you have been told to quarantine at home, you must do so. Breaching the quarantine process may incur a penalty of up to $16,800 or face the possibility of up to six months jail time.
Do I need to complete the full 14-day quarantine if I receive a negative test result during this time?
Yes, because the groups of people who are subject to the 14-day quarantine requirements are considered to be at risk of developing COVID-19 symptoms at any point during the relevant 14-day period, and may potentially pass COVID-19 to others before they are aware they have the disease. Even if you return a negative test result within this time, this does not guarantee that you will not develop the disease at a later point within the 14-day period.
The only exception to this is Essential Travellers, in accordance with their arrival conditions, or travellers who have spent time in high-risk overseas areas and who completed quarantine in another jurisdiction (see question below).
For more information, visit High-risk areas.
What if I have already completed quarantine interstate?
Travellers who have spent time in a high-risk overseas area or on a cruise ship in the 28 days prior to arriving in Tasmania will have to quarantine for a further 14 days unless they provide evidence of:
- Having completed 14 days quarantine in another jurisdiction
- If transiting through a high-risk domestic area, they have transited directly to an airport or seaport and travelled to Tasmania.
- Having received a negative COVID-19 test result from day 10 of quarantine or more recently
For more information, visit High-risk areas.
What COVID-19 testing is available while I’m in quarantine?
People in government-designated accommodation are contacted directly and offered testing at their accommodation on days 5 and 12 of their quarantine period.
Travellers quarantining in other suitable premises (e.g. at home) are contacted on day 12 of their quarantine period and encouraged to be tested prior to the completion of their quarantine period.
Everyone should be tested if they display any cold or flu-like symptoms during or after completing their quarantine period.
Read more about COVID-19 testing.
What should I do if I develop symptoms after leaving quarantine?
If you develop any signs or symptoms of COVID-19 after leaving quarantine, you should isolate yourself if possible, then call the Public Health Hotline on 1800 671 738 or your GP to get tested. Tell them about your symptoms and that you have recently been in quarantine.
If you have serious symptoms, such as difficulty breathing, call Triple Zero (000) and ask for an ambulance. Tell the operator and the ambulance officer that you have recently been in quarantine.
Can I apply for an exemption from quarantine?
If you meet the criteria for Essential Traveller (Specified Persons) status or eligible maritime crew you may be exempted from the 14 day quarantine requirement but you must still comply with the conditions described in Conditions for Essential Travellers.
Essential Traveller applications must be submitted as part of registering to travel to Tasmania using the G2G PASS system. Read more about G2G Pass.
On arrival in Tasmania, arrangements will be made for your transport to the government-designated accommodation.
Fees apply to people quarantining in government-designated accommodation, please see Quarantine fee information below for more details.
While in mandatory quarantine you must stay within your room.
Provisions will be made to ensure that your basic needs are met while you are in a government-designated accommodation facility.
You will be provided with additional information about arrangements for your quarantine, including food, medical and other assistance, upon your arrival in Tasmania.
If you have needs which are not being met through the information provided to you in your room, please contact the hotel reception.
During this time you will not be able to have visitors and must not leave the room. You will be able to communicate with your family and friends via phone and social media while in quarantine.
Penalties will apply for breaches of the quarantine requirement.
If you are experiencing life threatening medical symptoms please call Triple Zero (000) and advise them of your condition and that you are currently in quarantine.
Car at airport
If possible, contact a family friend or relative to collect your vehicle. If this is not possible please liaise with the hotel reception who will work with authorities to facilitate appropriate arrangements. You will be responsible for the cost of parking incurred before your return to Tasmania.
Car at TT-Line
Vehicles will be secured in a facility at the wharf in Devonport. Travellers will be taken to the quarantine facility (either locally or in Launceston) by bus. Arrangements will be made to return people to their vehicles at the end of the 14 day quarantine period.
Non-Tasmanian and Tasmanian residents entering mandatory government-designated accommodation are required to pay a fee from 31 July 2020 (see below).
All families who have spent time in medium or high risk areas, or who have disembarked from international or cruise ship travel, or who are symptomatic of COVID-19, will be required to quarantine in government-designated accommodation.
Unaccompanied minors from high risk areas may quarantine in their normal residence. If an unaccompanied minor has spent time overseas or on a cruise ship within 28 days of arriving in Tasmania, the Deputy State Controller must approve their quarantine location (through G2G PASS).
Meals will be provided to your room.
Consideration will be given to food requirements based on specific dietary needs, cultural restrictions and personal preference.
You are welcome to use delivery take away services such as Uber Eats or other take away delivery at your own cost so long as it is “no-contact delivery”. This means your driver can drop your food off without seeing you for example, at your hotel door or at your hotel reception. You must advise your hotel reception if you are expecting a delivery.
If you need to access other medical care that is not directly related to coronavirus symptoms, please contact HealthDirect on 1800 022 222. Please tell your HealthDirect operator that you are currently in quarantine in government-designated accommodation. If you are advised through HealthDirect that you need emergency care you should immediately dial Triple Zero (000) and advise of your condition as well as the fact you are in quarantine.
If your need for medical care is non-urgent but still requires GP access within the 14 days that you are in quarantine, please contact the hotel reception who will liaise with the appropriate authorities to make necessary arrangements. If you require specific medication, please speak to the hotel reception who will liaise with the appropriate authorities to make necessary arrangements.
If you experience life threatening symptoms you should immediately dial Triple Zero (000) and advise of your condition as well as the fact you are in quarantine.
Your accommodation provider will provide one laundry service free of charge during your 14-day quarantine. You may choose to purchase additional laundry services, however this will be at your own cost.
You may ask family or friends to drop clean clothes at reception for you. Please advise reception if you are expecting a delivery.
If your hotel has in-room laundry facilities you may use these. Speak to your hotel reception to access detergent.
Fresh linen will be provided by the accommodation provider, but left at your door. You will be required to change your linen in your room.
If you intend to travel to Tasmania with a pet, and you are required to undertake 14 days quarantine in government-designated accommodation, you will need to make arrangements for your pets prior to entering the state.
Such arrangements may be to have a friend or relative collect them on arrival or arrange for them to be collected and cared for by a boarding kennel. Such arrangements should be finalised before commencing your travel. Travellers are responsible for any costs associated with the transport or boarding of pets.
You will be contacted directly and offered testing at your accommodation on days 5 and 12 of your quarantine period.
You will not be able to have visitors and must not leave the room.
Who does this apply to?
People entering 14 days quarantine in a government-designated accommodation facility are required to pay a fee towards the cost of their quarantine.
If quarantining at a premises other than government–designated accommodation, a quarantine fee does not apply.
How much is the fee?
All people undertaking quarantine in a government-designated accommodation facility are required to pay $2,800 per person.
A reduced rate is payable for each additional person, for example, for couples and families.
Accommodation will be charged at the following rates:
- Single person: $2,800
- Additional adult: $1,000
- Child: $500
There will be no charge for children under 3 years of age, and accommodation charges will be capped at $4,800.
Example of charges:
Couple (2 adults)
Family (2 adults 1 child)
Family (2 adults 2 children)
Family (2 adults 3 children – capped at maximum)
People who were undertaking 14 days quarantine in a government-designated accommodation facility prior to the introduction of fees on 31 July 2020 are not required to pay.
People can apply to have the fee waived or reduced in limited specific circumstances such as in the case of financial hardship, or where travel is for the purpose of seeking essential medical treatment interstate (see below).
When will I receive the invoice?
You will receive the invoice for the fee while you are in government designated accommodation (hotel) quarantine, towards the end of your quarantine period.
Those people who have previously completed hotel quarantine will receive their invoice either electronically or via mail.
How long do I have to pay?
You will have 30 days from the date of the invoice to make payment.
How do I pay?
The invoice will list the payment options, which include BPay, cheque, IVR (automated credit card payment), or in person at Service Tasmania or Australia Post.
Detailed instructions will be provided on your invoice.
Can I apply for an exemption?
If you are unable to pay the fees, or there are relevant circumstances that you think should be considered, you can apply to have your hotel quarantine fees waived or reduced by 50 per cent. You will need to provide evidence to support your claim for the fee to be waived or reduced.
The categories under which you can apply to have your fees waived or reduced are on the basis of:
- Financial hardship: To be granted an exemption on the basis of financial hardship, an applicant must provide evidence that they are either having difficulty meeting their current financial obligations, or that a requirement to pay the fees would cause them financial hardship.
- Compassionate circumstances: This category would apply where a person needs to travel for compassionate reasons, for example, needs to travel to provide care for a friend or relative, an end of life visit or to attend a funeral.
- Medical treatment: Where people are eligible for assistance under the Tasmanian Government’s Patient Travel Assistance Scheme due to needing to travel interstate for medical treatment that cannot be provided in Tasmania, they will receive an automatic waiver of hotel quarantine fees.
- Other exceptional circumstances: These might include circumstances where a person is required to travel to attend a court case or has another important reason to enter the State.
For example - having difficulty meeting their current financial obligations; or liability to pay for hotel quarantine would result in financial hardship.
For example – need to travel to care for a sick relative or to attend a funeral for an immediate family member
For example –Tasmanian resident needed to travel interstate to access a specialist medical service that is not available in the State.
Other exceptional circumstances
For example - Summonsed to attend legal proceedings in Tasmania
How do I apply for an exemption?
An online application form is available to apply for a waiver or reduction of fees.
If you do not have internet access, you can request a paper based form by contacting the Public Health Hotline on 1800 671 738. Paper based forms are also available from the Government Liaison Officer at your government-designated accommodation facility.
If you have already completed your quarantine period in government-designated accommodation and would like to apply for an exemption, you can fill out the Tasmanian Hotel Quarantine Payment Scheme Application – Waiver or Reduction of Fees online form or contact the Public Health Hotline (1800 671 738) for a paper based form.
When can I apply for an exemption?
You can apply for a waiver or reduction of fees either before you travel to Tasmania, while you are in hotel quarantine or after you receive your invoice.
If you apply for a waiver or reduction of fees before you travel, it is important to note that this decision is separate to the G2G PASS process. If you are within a category that is required to seek pre-approval from the Deputy State Controller prior to travel, a decision about quarantine fees does not have any bearing on your application for approval to enter Tasmania.
Applications are prioritised according to proposed travel date and those submitted far in advance are unlikely to be processed earlier than two weeks before travel, due to the possibility of changing border restrictions.
What evidence do I need to provide to demonstrate financial hardship or medical grounds?
Examples of evidence for financial hardship may include: Centrelink payment statement; Low Income Health Care Card; debt agreement; notice of bankruptcy; or an official eviction notice.
For compassionate circumstances, evidence may include a statutory declaration outlining the relevant circumstances, a death certificate or a funeral notice.
For medical reasons, supporting documents may include evidence that your travel was eligible for the Tasmanian Government’s Patient Travel Assistance Scheme or a certificate from your general practitioner (GP) advising that interstate medical treatment was required.
For other exceptional circumstances, relevant evidence will vary depending on the circumstances but may include a statutory declaration detailing the circumstances with supporting evidence.
How will I be notified about the outcome of my fee exemption application?
You will be emailed a letter advising you of the outcome of your application.
Can I appeal if my decision is rejected?
You can re-submit an application for reconsideration if you believe there is relevant information that wasn’t originally considered. Please provide all relevant information when submitting your application.
What is considered a suitable premises for quarantine?
For information on suitable premises for quarantine, visit Medium-risk areas.
How do I travel to quarantine?
When travelling to your premises to start quarantine, use private transport if you can, and go straight there, to protect others.
If another person collects you from the port/airport, please ensure you:
- minimise the number of people in the car – its best if it is just the driver and you
- wear a facemask
- wash your hands or use an alcohol-based hand sanitiser before getting in the car
- avoid physical contact with the driver – consider sitting in the rear left seat
- practice good hand hygiene, use a tissue (or flexed elbow if a tissue is not readily available) to cover your mouth and nose when you cough or sneeze.
Your driver does not need to quarantine but should monitor themselves for any cold or flu-like symptoms. If they develop COVID-19 symptoms, they will need to isolate themselves and call the Public Health Hotline on 1800 671 738 to arrange a COVID-19 test.
If you need to use public transport (buses, taxis, ride-hail services), please ensure you:
- wear a facemask
- practice good hand hygiene and use a tissue (or flexed elbow if a tissue is not readily available) to cover your mouth and nose when you cough or sneeze
- minimise the number of surfaces you touch
- wash your hands or use alcohol-based hand sanitiser before, during and after the journey, particularly if you sneeze, cough or blow your nose
- try to maintain physical distance from others during transit, especially elderly people
- where possible, avoid direct contact with other passengers and drivers.
What if I share the premises with others?
It’s particularly important to protect people who are at higher risk of severe illness. That’s older people (people over the age of 60 years) and people with serious underlying health conditions like heart disease, lung disease, cancer, diabetes and renal failure.
If you live with someone at risk of severe illness, it’s best if they live elsewhere while you are in quarantine. If that’s not feasible, keep as much distance as possible between yourself and them.
If you share your premises with others:
- Try to stay away from shared spaces, like the kitchen and lounge room.
- Wash and dry your hands often and well, with soap and water or alcohol-based hand rub.
- Cover all coughs and sneezes. If you don’t have a tissue handy, use the inside of your elbow. Put used tissues in the rubbish straight away and wash your hands well.
- Sleep in a separate bed and use a separate bathroom, if you can.
- Keep personal items like towels, face washers and toothbrushes separate.
- Do not share food or drinks.
- Clean frequently touched surfaces (like door handles, sink taps and benches) in shared areas at least daily, using normal household detergent or disinfectant.
- Wear a facemask if you need to be around other people at home.
I live with someone who’s in quarantine. Do I need to quarantine too?
If the person you live with who is in quarantine is well (ie does not have coronavirus or symptoms of coronavirus), you are not required to quarantine.
Though you do not need to quarantine you should practice strict physical distancing at all times. It is important that you adhere to good hygiene measures such as frequent hand washing and avoid contact with the person who is in quarantine at your home.
If the person who you live with gets sick and becomes a confirmed case, then you will need to quarantine for 14 days. If you don’t get sick in that time, you’ll be free to leave quarantine.
Remember, it is important that the person who is in quarantine remains in quarantine for the duration of the 14 day period. You may offer them support, where possible, such as bringing them essential goods or providing them meals to minimise the possibility of contact in shared spaces.
What testing is available during home quarantine?
Travellers quarantining at their residence will be contacted by Public Health Services directly and offered COVID-19 testing on day 12 of their quarantine period. If you develop any symptoms, you can request testing at any time by contacting the Public Health Hotline on 1800 671 738. Read more about COVID-19 testing.
Can I move between two addresses during the quarantine period?
No, you must remain in or on your residence until your period of quarantine has ended. You must not change your address during your quarantine period, unless authorised.
What support is available for people caring for a child in quarantine?
Ask your child’s teachers to supply assignments, work sheets and homework by post or email, and if your child can join classes online.
See here for information on how to talk to your child about COVID-19.
What if my pet needs to see a vet while I’m in quarantine?
Where possible, you should arrange for a friend or family member who is not in quarantine to transport your pet.
How do I arrange urgent repairs to my home while I am in quarantine?
If your home needs urgent repairs while you’re in home quarantine, you can arrange that. However, you must take the following steps to protect the tradesperson:
- Tell the tradesperson you are in home quarantine because you may have been exposed to coronavirus.
- Before the tradesperson arrives:
- When the tradesperson is there, keep away. Everyone in the house should stay in another room or outside in your garden if possible. If you need to stay in the same room, keep as far away as possible. Practice good hygiene – use a tissue (or flexed elbow if a tissue is not readily available) to cover your mouth and nose when you cough or sneeze, then put the tissue in the rubbish.
- If the tradesperson is at risk of severe illness, they may refer you to an alternate provider.
- Remind the tradesperson they must wash and dry their hands (or use alcohol-based hand rub if their hands do not look dirty) before entering and after leaving your home.
- Remove clutter from the area the tradesperson needs to work.
- Clean and disinfect all objects and surfaces (eg door handles, benches and sink taps) they may need to touch.
- Wash your hands.
- When the tradesperson is there, keep away. Everyone in the house should stay in another room or outside in your garden if possible. If you need to stay in the same room, keep as far away as possible. Practice good hygiene – use a tissue (or flexed elbow if a tissue is not readily available) to cover your mouth and nose when you cough or sneeze, then put the tissue in the rubbish.
What checks are conducted on compliance with quarantine requirements?
Tasmania Police are responsible for ensuring compliance with the quarantine directions.
Tasmania Police or another authorised officer may conduct compliance checks to ensure you are at the premises approved for your quarantine. This may be a physical check or via SMS.
SMS messages are sent via Whispir, a secure communications platform that is also used successfully by Tasmania Police for other communications tasks.
If you opt in via SMS, mobile phone location services will be used to pinpoint your location. You will not be live tracked - your location will be provided on a map image when you click on the link in the SMS.
What do I do if I have concerns about non-compliance?
If you have information or concerns regarding non-compliance with quarantine requirements, you can report it by filling out this form.
Can I leave quarantine to access medical care?
You can leave quarantine to access arranged medical care when this is supported by your healthcare provider and it cannot safely or feasibly be postponed or conducted via Telehealth (ie over the phone). You must contact your healthcare provider beforehand and let them know you are in quarantine for COVID-19. Your healthcare provider will determine if your appointment can be deferred and will provide advice on safe travel if the appointment proceeds.
Can I leave quarantine to get groceries/go to the chemist?
No. If you are quarantining in a location that is not government-designated accommodation, you must not leave the premises unless to seek medical care, in an emergency or to leave Tasmania. It is important that you have support networks available to help you comply with the quarantine requirements. If possible, ask a neighbour, family member or friend to help you. Some supermarkets and greengrocers also provide a home-delivery service for groceries. Tell them to leave supplies on your doorstep and not to come into the house.
If this isn't an option, you should contact the Public Health Hotline on 1800 671 738 for emergency assistance.
If you urgently need medication, a pharmacist may be able to supply certain medicines without prescription if you don't have access to your valid prescription or are unable to see your usual doctor. Contact your local pharmacy to discuss your needs.
Pharmacists are allowed to issue an emergency supply of certain medicines without prescription to help ensure Tasmanians can continue to access medical care who may not have access to their valid prescriptions or are unable to see their GP.
These allowances do not include psychotropic substances, and are in addition to existing emergency medicines supply arrangements from a GP and pharmacist. The patient must previously have been prescribed this medicine and the pharmacist must be satisfied it is urgently needed.
Can I go outside?
If you are quarantining in a private house, you can go outside into your garden, balcony or courtyard, but you must stay on your property.
If you are quarantining in an apartment or unit, you can go onto your balcony. You can go to the shared garden if you wear a facemask to protect others and move quickly through common areas.
Can I access alcohol during quarantine?
Where alcohol providers have an option to order online, and provide contactless delivery, you may continue to receive these orders.
Can I smoke while I’m in quarantine?
If you are in government-designated accommodation, smoking is not permitted in hotel rooms. This means you cannot smoke tobacco or use electronic cigarettes in your room. If you wish to smoke, contact the hotel reception.
Can I attend a funeral if I am in quarantine?
Applications can be considered for attendance at funerals by people in quarantine if the person in quarantine is:
- wears a mask at all times while out of quarantine
- adheres to physical distancing recommendations and practices hand/respiratory hygiene
- transits directly between their place of quarantine and the funeral and back, and
- complies with any other conditions required by the Deputy State Controller.
Requests are made as part of the G2G PASS application process.
Can I leave Tasmania during my 14-day quarantine period?
You can leave quarantine (whether in government-designated accommodation or private residence) during the 14-day period for the purpose of leaving the State.
- transit directly from your quarantine location to the port of departure; and
- maintain hand hygiene and physical distancing during transit.
Can I leave quarantine if I am a fly-in, fly-out worker?
Some fly-in fly-out workers from low and medium risk areas interstate are able to apply to enter Tasmania as an Essential Traveller. If approved, they are not required to quarantine but must comply with existing Public Health direction while in Tasmania.
Read more about Fly-in fly-out workers.
If not approved as an Essential Traveller you will be required to quarantine at your primary residence as per the home quarantine conditions.
If you are required to leave Tasmania to return to work before the end of your 14 day quarantine period, you may do so but must:
- transit directly from your primary residence to the port of departure; and
- maintain hand hygiene and physical distancing during transit.
Can I access reading materials or other forms of entertainment and education?
Free online resources are offered by Libraries Tasmania.
Using your Libraries Tasmania membership, you can access eBooks and stories, eMagazines, eComics, eNews and journals , eMusic, eFilms and eLanguages for free. You can also browse the online databases, historical newspapers, family history resources, research and reference material, or access online learning resources for younger children.
To access these resources go to:
- eLibrary where you will find information about borrowing eResources online, or
- Tasmanian archives + heritage for historical newspapers, family history, or research and reference material.
If you aren’t already a member, you can join online here for free. Upon entering your information, you will receive a confirmation email with your membership number and be asked to create your own PIN.
The quarantine period is 14 days. Therefore, you must stay in quarantine for 14 nights to complete the full quarantine period.
If you are in mandatory quarantine at a government-designated accommodation, you can check out of the accommodation on the 15th day of quarantine.
If you are in home quarantine you can leave home on the 15th day of quarantine. Public Health Services will contact you on Day 10 to check if you have any symptoms.
If you develop any signs or symptoms of COVID-19 after leaving quarantine, you should call the Public Health Hotline on 1800 671 738 or your GP to get tested. Tell them about your symptoms and that you have recently been in quarantine.
For assistance in calculating when you can leave quarantine see the quarantine calculator below:
The only exception to this is travellers who have spent time in high-risk overseas areas and completed quarantine in another jurisdiction, but are required to provide evidence of a negative test result from day 12 or later to be exempt from further quarantine in Tasmania. If you take your test in Tasmania, you will be able to leave quarantine if you receive a negative result. For more information, visit High-risk areas.
Look after yourself and your mind
Being confined can cause boredom and stress. Look after yourself and others by:
- Talking with family and friends.
- Reflecting on how you have coped with difficult situations in the past and reassuring yourself that you will cope with this situation too. Remember that quarantine won’t last for long.
- Exercising regularly. Consider exercise DVDs, dancing, floor exercises, yoga, walking around the backyard or using home exercise equipment. Physical activity is a great way to relieve stress and boredom and stay healthy.
- Keeping in touch with family members and friends by telephone, email or social media.
- Keeping up a normal daily routine as much as possible.
- Working from home, if possible.
What to expect
Quarantine can affect people in different ways. You may experience:
Shock (feeling numb)
Body reactions (feeling sick)
Thoughts (feeling confused)
Emotions (fear/anger or sadness)
Behaviour (cannot sleep, changes to diet)
Attitudes (feelings of guilt or failure)
Social (avoiding people or needing to talk about it)
How to look after yourself
- Keep in touch with people you trust via telephone, email or social media
- Talk about it
- Exercise indoors
- Give yourself time
- Try to relax
- Breathe slowly
- Remember that quarantine is temporary.
How to look after others
- Listen to their worries, ask what is important to them
- Reassure children using age-appropriate language
- Offer to assist with simple things
- Let them show their feelings
- Give them time to adjust
- Reassure them about safety and security
- Remind them to eat.
You are not alone
Seek help if:
- you are worried
- you have no-one to talk to
- your physical feelings worry you
- you continue to feel upset.
Do not wait until you are not coping. You can talk to someone now.
Where to get help
- The Government Liaison Officer at your hotel
- Family and friends
- A doctor
- Social support services, including:
- Beyond Blue: 1300 224 636 (24 hours, 7days)
- Lifeline Australia: 13 11 14 (24 hours, 7 days)
- Rural Alive and Well (RAW): 1300 4357 6283 (24 hours, 7 days)
- MensLine Australia: 1300 789 978 (24 hours, 7 days)
- Kids Helpline: 1800 551 800 (24 hours, 7 days)
- Safe at Home Family Violence Response and Referral Line: 1800 633 937
- Statewide Sexual Assault Support Service: 1800 697 877
- Mental Health Services Helpline: 1800 332 388
- Australian Red Cross Telecross
- National Older Persons COVID-19 Support Line: 1800 171 866 (8:30am – 6pm, weekdays)
- A Tasmanian Lifeline: 1800 98 44 34 (8am – 8pm, 7 days)
In an emergency, always call Triple Zero (000).
Last update: 31 Jul 2020 5:13pm
Support for Tasmania's temporary visa holders
Pandemic Isolation Assistance Grants
Pandemic Isolation Assistance Grants are available for those who can demonstrate genuine financial hardship as a result of the coronavirus pandemic.
To apply, please call the Public Health Hotline on 1800 671 738.
There is no requirement for temporary visa holders to be in quarantine or self-isolation to be eligible for the Pandemic Isolation Assistance Grants.
To be eligible for assistance you must meet the following criteria:
- currently reside in Tasmania; and
- currently hold the following visas (see list below); and
- can demonstrate hardship caused by the COVID-19 pandemic.
Eligible visa categories:
- Student visas (Subclass 500)
- Temporary graduates (Subclass 485)
- Provisional Visa Holders (Subclass 489 & 491)
- Temporary Skilled (Subclass 457 & 482)
- Seasonal Worker and Pacific Labour Scheme Visas (403, 417 & 462)
- Bridging Visas (Subclasses 010, 020, 030, 050 and 051)
- Humanitarian Visas (Subclasses 785 and 790)
If you are not on one of the visa classes listed above (for example Partner Visas) and are suffering hardship without access to assistance, you should register your details through the Public Health Hotline on 1800 671 738 so that your circumstances can be considered.
Australian Red Cross
Support is available to people in Australia with urgent needs who:
- are not Australian citizens or permanent residents; and
- have no income or savings and no access to other support.
The majority of people submitting an application who are found to be eligible for assistance will be provided with a small one-off payment. A small amount of financial assistance may be available to provide short-term support to a very small group of extremely vulnerable people who have no other means of support.
Red Cross has ongoing support for people seeking asylum who are not eligible for other services.
For more information on eligibility and to apply please visit the Red Cross website.
Emergency Relief and Assistance
Emergency relief providers help people in times of crisis.
The Tasmanian Government has funded the following organisations to provide this support to temporary visa holders.
Temporary visa holders can contact the below organisations for food, vouchers and other assistance.
- CatholicCare Tasmania
- Migrant Resource Centre North
- Phone: 6332 2211
- Visit: 95-99 Cameron Street, Launceston, and ask for temporary visa holder support
- Migrant Resource Centre (South only)
- The St Vincent de Paul Society
- Multicultural Council of Tasmania
- Email (for food vouchers): email@example.com
Temporary visa holders can also access general emergency relief from a range of other non-government organisations.
- The Tasmanian Government’s COVID-19 Rent Relief has no citizenship or permanent residency requirements.
- For housing and support needs. Call 1800 800 588 or visit the Housing Connect website.
Training and skills
- If you are on a State Sponsored Skilled Migration Visa, a Humanitarian Visas or a Provisional Partner Visas you may be eligible for the Rapid Response Skills Initiative (RRSI). For more information, including eligibility, visit the Skills Tasmania website or call 1800 655 846.
- All persons who hold a visa that allows them to work in Tasmania are eligible for Rapid Response Skills Matching Service. This services matches job ready workers with industries and businesses.
Mental health and wellbeing
- Home isolation periods and/or the spread of COVID-19 can be stressful and may leave you feeling concerned. There are a range of support services available, including talking to a counsellor or other mental health professional.
Support for Temporary Visa Holders to return to their countries of citizenship
The Tasmanian Government’s Temporary Visa Holder Flight Assistance Program is now closed.
If you need assistance to return to your country of citizenship, you can contact:
- your home country's embassy or High Commission in Australia
- the Department of Home Affairs’ Status Resolution Service
If you need information about your visa, extensions, travel and other matters, the Home Affairs COVID-19 and the Border and Staying in Australia webpages have detailed information for temporary visa holders.
Last update: 23 Oct 2020 5:37pm
G2G PASS Traveller Requirements
The conditions that apply to you depend on the Category of Application shown on your Tasmanian G2G PASS. Please check your G2G PASS approval email for any additional conditions that apply to you.
These conditions are required due to Directions made under the Emergency Management Act 2006.
Read the legal Directions in Relation to Persons arriving in Tasmania here.
For more information, please visit the links below.
Last update: 09 Apr 2020 9:37am
Travel to other countries
A travel ban is in place for all Australians effective 25 March 2020. You will not be able to depart Australia to travel overseas.
Concern for family overseas
Australians concerned about family overseas should call the Department of Foreign Affairs and Trade Consular emergency line.