Quarantine

Who needs to quarantine?

Quarantine may be required because a person has been in 'close contact' with a confirmed case of COVID-19, or because they are travelling between countries or Australian states and territories.

The quarantine requirements for travellers to Tasmania are based on the locations where people have spent time in the 14 days prior to their arrival in Tasmania.

Travellers must quarantine for 14 days if:

  1. arriving in Australia from overseas – you are required to quarantine for 14 days at the port of arrival
  2. arriving in Tasmania from within Australia, unless you are an Essential Traveller or eligible maritime crew.

Tasmanian residents who have spent time in high-risk areas specified as an 'Affected Region' or 'Affected Premises' in the 14 days prior to arrival in Tasmania are required to quarantine in government-designated accommodation. This includes families with children and fly in, fly out workers.

All other Tasmanian residents must undertake their 14 days quarantine at home.

Non-Tasmanian residents who have spent time in high-risk areas specified as an 'Affected Region' or 'Affected Premises' in the 14 days prior to arrival in Tasmania do not have the option of quarantine as they are not permitted to enter Tasmania and will be turned back at their own expense.

Non Tasmanian residents and people returning from international travel or a cruise ship in the last 14 days are required to quarantine in government-designated accommodation.

See Coming to Tasmania for more information on Tasmanian border restrictions.

What does ‘quarantine’ mean?

During the 14 days of quarantine, you must stay at home or in your accommodation, except to access important, arranged medical care. Don’t go to public places, including work, school, childcare, university, shops or attend public gatherings. People who usually live with you can remain in the home, but you must not have visitors.

What do I need to do?

If you’ve been told to quarantine and are not required to stay in government-designated accommodation, you must stay at your home or accommodation (unless you need medical care).

You cannot attend public places, including:

  • work
  • supermarkets and chemists
  • school, childcare, university
  • places of worship.

Only people who usually live with you should be in your home. Don’t have visitors, even if they are in quarantine as well. Let your family, friends and neighbours know you are in quarantine and tell them not to visit. Consider putting a note on your door to let people know.

If you are in a hotel, avoid contact with other guests and staff.

How long do I need to be in quarantine?

You need to be in quarantine for 14 days upon arrival in Tasmania.

If you don’t develop any signs or symptoms of COVID-19 in that time, you can stop your quarantine and return to your normal daily activities including going to work or school. You don’t need a clearance certificate to return to work or school.

Why do I have to quarantine for 14 days?

If you have been required to quarantine it is because you might become unwell with coronavirus. It can take up to 14 days for people who have been infected with the virus to become sick, and it’s possible to spread the virus to others 48 hours before you feel sick.

Quarantine is very important to prevent the spread of COVID-19 in Tasmania. If you have been told to quarantine at home, you must do so. Breaching the quarantine process may incur a penalty of up to $16,800 or face the possibility of up to six months jail time.

Do I need to complete the full 14-day quarantine if I receive a negative test result during this time?

Yes, because the groups of people who are subject to the 14-day quarantine requirements are considered to be at risk of developing COVID-19 symptoms at any point during the relevant 14-day period, and may potentially pass COVID-19 to others before they are aware they have the disease. Even if you return a negative test result within this time, this does not guarantee that you will not develop the disease at a later point within the 14-day period.

What if I have already completed quarantine interstate?

The Tasmanian quarantine period is in addition to the requirement for international travellers to complete 14 days quarantine in government-designated accommodation at the port of arrival in Australia.

If you plan to return to Tasmania after having completed a period of quarantine interstate, you will be required to quarantine for another 14 days in Tasmania.

If you are a Tasmanian resident you must quarantine at your residence, unless:

In these instances, you will be required to complete a period of quarantine at government-designated accommodation.

Non-Tasmanian residents must complete a period of quarantine at government-designated accommodation.

Fees apply to people quarantining in government-designated accommodation (see below).

What COVID-19 testing is available while I’m in quarantine?

People in government-designated accommodation are contacted directly and offered testing at their accommodation on days 5 and 12 of their quarantine period.

Tasmanian residents in home quarantine are contacted on day 12 of their quarantine period and encouraged to be tested prior to the completion of their quarantine period.

Everyone should be tested if they display any cold or flu-like symptoms during or after completing their quarantine period.

Read more about COVID-19 testing.

What should I do if I become unwell after leaving quarantine?

If you develop any signs or symptoms of COVID-19 after leaving quarantine, you should isolate yourself if possible, then call your GP or the Public Health Hotline on 1800 671 738 to get tested. Tell them about your symptoms and that you have recently been in quarantine.

If you have serious symptoms, such as difficulty breathing, call Triple Zero (000) and ask for an ambulance. Tell the operator and the ambulance officer that you have recently been in quarantine.

Can I apply for an exemption from quarantine?

If you meet the criteria for Essential Traveller (Specified Persons) status or eligible maritime crew you may be exempted from the 14 day quarantine requirement but you must still comply with the conditions described in Conditions for Essential Travellers.

Essential Traveller applications must be submitted as part of registering to travel to Tasmania using the G2G PASS system. Read more about G2G Pass.

Arrangements will be made for your transport to the government-designated accommodation.

Fees apply to people quarantining in government-designated accommodation (see below).

While in mandatory quarantine you must stay within your room.

Provisions will be made to ensure that your basic needs are met while you are in a government-designated accommodation facility.

You will be provided with additional information about arrangements for your quarantine, including food, medical and other assistance, upon your arrival in Tasmania.

If you have needs which are not being met through the information provided to you in your room, please contact the hotel reception.

During this time you will not be able to have visitors and must not leave the room. You will be able to communicate with your family and friends via phone and social media while in quarantine.

Penalties will apply for breaches of the quarantine requirement.

If you are experiencing life threatening medical symptoms please call Triple Zero (000) and advise them of your condition and that you are currently in quarantine.

Car at airport

If possible, contact a family friend or relative to collect your vehicle. If this is not possible please liaise with the hotel reception who will work with authorities to facilitate appropriate arrangements. You will be responsible for the cost of parking incurred before your return to Tasmania.

Car at TT-Line

Vehicles will be secured in a facility at the wharf in Devonport. Travellers will be taken to the quarantine facility (either locally or in Launceston) by bus. Arrangements will be made to return people to their vehicles at the end of the 14 day quarantine period.

Costs

Non-Tasmanian and Tasmanian residents entering mandatory government-designated accommodation are required to pay a fee from 31 July 2020 (see below).

Children

All families who have spent time in high-risk areas specified as an 'Affected Region' or 'Affected Premises', or who have disembarked from international or cruise ship travel, or who are symptomatic of COVID-19, will be required to quarantine in government-designated accommodation.

Food

Meals will be provided to your room.

Some accommodation with self-equipped kitchens will allow for us to provide you with food hampers so that you can manage your own food requirements. Food hampers are also provided free of charge.

Consideration will be given to food requirements based on specific dietary needs, cultural restrictions and personal preference.

You are welcome to use delivery take away services such as Uber Eats or other take away delivery at your own cost so long as it is “no-contact delivery”. This means your driver can drop your food off without seeing you for example, at your hotel door or at your hotel reception. You must advise your hotel reception if you are expecting a delivery.

Illness

If you need to access other medical care that is not directly related to coronavirus symptoms, please contact HealthDirect on 1800 022 222. Please tell your HealthDirect operator that you are currently in quarantine in government-designated accommodation. If you are advised through HealthDirect that you need emergency care you should immediately dial Triple Zero (000) and advise of your condition as well as the fact you are in quarantine.

If your need for medical care is non-urgent but still requires GP access within the 14 days that you are in quarantine, please contact the hotel reception who will liaise with the appropriate authorities to make necessary arrangements. If you require specific medication, please speak to the hotel reception who will liaise with the appropriate authorities to make necessary arrangements.

If you experience life threatening symptoms you should immediately dial Triple Zero (000) and advise of your condition as well as the fact you are in quarantine.

Laundry

Your accommodation provider will provide one laundry service free of charge during your 14-day quarantine. You may choose to purchase additional laundry services, however this will be at your own cost.

You may ask family or friends to drop clean clothes at reception for you. Please advise reception if you are expecting a delivery.

If your hotel has in-room laundry facilities you may use these. Speak to your hotel reception to access detergent.

Fresh linen will be provided by the accommodation provider, but left at your door. You will be required to change your linen in your room.

Pets

If you have a pet travelling with you, they will be sent to a local boarding kennel and you will need to make arrangements through a family friend or relative to collect them. You will be kept informed as to where they are sent. If you are unable to arrange for them to be collected, speak to hotel reception who will liaise with authorities to make necessary arrangements.

Testing

You will be contacted directly and offered testing at your accommodation on days 5 and 12 of your quarantine period.

Visitors

You will not be able to have visitors and must not leave the room.

Quarantine fee

Who does this apply to?

Non-Tasmanian and Tasmanian residents entering mandatory government-designated accommodation are required to pay a fee from 31 July 2020.

This applies to all non-essential travellers arriving in Tasmania who are required to undertake 14 days quarantine in Government-designated accommodation. This includes Tasmanian residents who have spent time in an affected region (currently Victoria) or an affected premises in the 14 days prior to arriving in Tasmania.

Tasmanian residents undertaking quarantine at their private residence are not required to pay a quarantine fee.

How much is the fee?

All people undertaking quarantine in government-designated accommodation are required to pay $2,800 per person.

A reduced rate is payable for each additional person, for example, for couples and families.

Accommodation will be charged at the following rates:

  • Single person: $2,800
  • Additional adult: $1,000
  • Child: $500

There will be no charge for children under 3 years of age, and accommodation charges will be capped at $4,800.

Example of charges:

Room Occupancy

Fee

Single person

$2,800

Couple (2 adults)

$3,800

Family (2 adults 1 child)

$4,300

Family (2 adults 2 children)

$4,800

Family (2 adults 3 children – capped at maximum)

$4,800

People who are already undertaking 14 days quarantine in Government-designated accommodation prior to 31 July are not required to pay.

Provisions are provided for people to apply to have the fee waived in limited specific circumstances such as travellers entering the State following essential travel for medical treatment (see below).

When will I receive the bill?

Advice on invoicing for quarantine accommodation will be provided during your 14-day quarantine period.

How long do I have to pay?

You will have 30 days from the date of the invoice to make payment.

How do I pay?

The invoice will list the payment options, which include BPay, cheque, IVR (automated credit card payment), or in person at Service Tasmania or Australia Post.

Detailed instructions will be provided on your invoice.

Can I apply for an exemption?

If you are unable to pay the fees, or there are relevant circumstances that you think should be considered, you can apply to have your hotel quarantine fees waived or reduced.

The two categories under which you can apply to have your fees waived or reduced are on the basis of:

  1. financial hardship; or
  2. where there are compassionate or medical reasons for travel, or exceptional circumstances that would make the requirement to pay hotel quarantine fees unreasonable or unfair.

You will need to provide relevant evidence to support your application to have your fees waived or reduced.

Your invoice will provide information about the application process.

What are the criteria for quarantining at home?

Tasmanian residents must complete their 14 days of quarantine at their residence in Tasmania provided that they:

How do I travel home to quarantine?

When travelling to your home to start quarantine, use private transport if you can, and go straight there, to protect others.

If another person collects you from the port/airport to drive you home, please ensure you:  

  • minimise the number of people in the car – its best if it is just the driver and you
  • wear a facemask
  • wash your hands or use an alcohol-based hand sanitiser before getting in the car
  • avoid physical contact with the driver – consider sitting in the rear left seat
  • practice good hand hygiene, use a tissue (or flexed elbow if a tissue is not readily available) to cover your mouth and nose when you cough or sneeze.

Your driver does not need to quarantine but should monitor themselves for any cold or flu-like symptoms. If they develop COVID-19 symptoms, they will need to isolate themselves and call the Public Health Hotline on 1800 671 738 to arrange a COVID-19 test.

If you need to use public transport (buses, taxis, ride-hail services), you must:

  • wear a facemask
  • practice good hand hygiene and use a tissue (or flexed elbow if a tissue is not readily available) to cover your mouth and nose when you cough or sneeze
  • minimise the number of surfaces you touch
  • wash your hands or use alcohol-based hand sanitiser before, during and after the journey, particularly if you sneeze, cough or blow your nose
  • try to maintain physical distance from others during transit, especially elderly people
  • where possible, avoid direct contact with other passengers and drivers.

What if I share my home/accommodation with others?

It’s particularly important to protect people who are at higher risk of severe illness. That’s older people (people over the age of 60 years) and people with serious underlying health conditions like heart disease, lung disease, cancer, diabetes and renal failure.

If you live with someone at risk of severe illness, it’s best if they live elsewhere while you are in quarantine. If that’s not feasible, keep as much distance as possible between yourself and them.

If you share your home/accommodation with others:

  • Try to stay away from shared spaces, like the kitchen and lounge room.
  • Wash and dry your hands often and well, with soap and water or alcohol-based hand rub.
  • Cover all coughs and sneezes. If you don’t have a tissue handy, use the inside of your elbow. Put used tissues in the rubbish straight away and wash your hands well.
  • Sleep in a separate bed and use a separate bathroom, if you can.
  • Keep personal items like towels, face washers and toothbrushes separate.
  • Do not share food or drinks.
  • Clean frequently touched surfaces (like door handles, sink taps and benches) in shared areas at least daily, using normal household detergent or disinfectant.
  • Wear a facemask if you need to be around other people at home.

I live with someone who’s in quarantine. Do I need to quarantine too?

If the person you live with who is in quarantine is well (ie does not have coronavirus or symptoms of coronavirus), you are not required to quarantine. It’s acceptable to go to undertake essential activities away from the home as normal (eg go to work/school, seek medical care or shop for essential supplies).

Though you do not need to quarantine you should practice strict physical distancing at all times. It is important that you adhere to good hygiene measures such as frequent hand washing and avoid contact with the person who is in quarantine at your home.

If the person who you live with gets sick and becomes a confirmed case, then you will need to quarantine for 14 days. If you don’t get sick in that time, you’ll be free to leave quarantine.

Remember, it is important that the person who is in quarantine in your home remains in quarantine for the duration of the 14 day period. You may offer them support, where possible, such as bringing them essential goods or providing them meals to minimise the possibility of contact in shared spaces.

What testing is available during home quarantine?

Tasmanian residents quarantining at their residence will be contacted by Public Health Services directly and offered COVID-19 testing on day 12 of their quarantine period. If you develop any symptoms, you can request testing at any time by contacting the Public Health Hotline on 1800 671 738. Read more about COVID-19 testing.

Can I move between two addresses during the quarantine period?

No, you need to remain in or on your primary residence until your period of quarantine has ended. You should not change your address or leave the State during your quarantine period, unless authorised.

What support is available for people caring for a child in quarantine?

Ask your child’s teachers to supply assignments, work sheets and homework by post or email, and if your child can join classes online.

Treat quarantine as an opportunity to do some of those things you never usually have time for, such as board games, craft, drawing and reading.

See here for information on how to talk to your child about COVID-19.

What if my pet needs to see a vet while I’m in quarantine?

Where possible, you should arrange for a friend or family member who is not in quarantine to transport your pet.

How do I arrange urgent repairs to my home while I am in quarantine?

If your home needs urgent repairs while you’re in home quarantine, you can arrange that. However, you must take the following steps to protect the tradesperson:

  • Tell the tradesperson you are in home quarantine because you may have been exposed to coronavirus.
    • If the tradesperson is at risk of severe illness, they may refer you to an alternate provider.
    • Remind the tradesperson they must wash and dry their hands (or use alcohol-based hand rub if their hands do not look dirty) before entering and after leaving your home.
  • Before the tradesperson arrives:
    • Remove clutter from the area the tradesperson needs to work.
    • Clean and disinfect all objects and surfaces (eg door handles, benches and sink taps) they may need to touch.
    • Wash your hands.
  • When the tradesperson is there, keep away. Everyone in the house should stay in another room or outside in your garden if possible. If you need to stay in the same room, keep as far away as possible. Practice good hygiene – use a tissue (or flexed elbow if a tissue is not readily available) to cover your mouth and nose when you cough or sneeze, then put the tissue in the rubbish.

I’m travelling to Tasmania with a caravan / motorhome, can I quarantine in that?

Travelling to Tasmania is discouraged at this time for non-residents.

There are quarantine requirements in place for all travellers to Tasmania.

If your residence is a caravan or motorhome, you may only quarantine in that vehicle provided you are able to comply with the quarantine directions, including:

  • Isolating from all people, other than those who you ordinarily live with; and
  • Remaining in your residence for the quarantine period.

These directions are legal requirements.

If you will be able to comply with these directions while living in a caravan or motorhome, for example you will be parked on your own land, you must complete your quarantine period in your caravan or motorhome.

However, you will not be able to quarantine in your caravan or motorhome if you will be at a location where you will be required to use shared facilities, for example a shared laundry, bathroom or kitchen. In these instances, you will not be isolating yourself from others, which you are required by law to do. You should therefore quarantine at government-designated accommodation for 14 days.

During quarantine, you must not travel and must remain in or at your identified residence, at a fixed address for the duration of the 14 day quarantine period.

If you are not a Tasmanian resident, you must quarantine at a government-designated accommodation facility.

Does the quarantine period apply to commercial fishers and recreational boaters?

Commercial fishers and recreational boaters do not need to quarantine if they have not been interstate or overseas, and have not taken on crew from interstate or overseas in the past 14 days. You may be asked to verify this on arrival to Tasmania.

If you have taken on crew at sea or have departed Tasmanian waters, you must contact Biosecurity Tasmania (03 6165 3777 or 1300 368 550) who will assist you with the necessary quarantine arrangements.

Mariner applications for exemption from quarantine were previously submitted online by the employer. Under the new system, the individual traveller must make the application via the G2G PASS system. The traveller should upload evidence from their employer to support the application.

The State Controller offers the some class exemptions under paragraph 8 of the schedule of specified persons to eligible maritime crew from being required to quarantine in government-designated accommodation for a period of 14 days. Strict eligibility criteria applies. Read more about Class Exemptions for maritime workers.

I have information/concerns about non-compliance with quarantine requirements

It’s every Tasmanian’s role to comply with the rules to keep Tasmania safe.

Tasmania Police are responsible for ensuring compliance with the Quarantine directions. While you quarantine at home, Tasmania Police or another authorised officer may conduct compliance checks to ensure you are at your property.

If you have information or concerns regarding non-compliance with quarantine requirements, you can report it by filling out this form.

Can I leave quarantine to access medical care?

You can leave quarantine to access arranged medical care when this is supported by your healthcare provider and it cannot safely or feasibly be postponed or conducted via Telehealth (ie over the phone). You must contact your healthcare provider beforehand and let them know you are in quarantine for COVID-19. Your healthcare provider will determine if your appointment can be deferred and will provide advice on safe travel if the appointment proceeds.

For these purposes, medical care includes:

  • Antenatal appointments
  • Specialist appointments
  • Outpatient clinic appointments
  • Urgent primary care appointments with your doctor that cannot be safely postponed
  • Urgent and emergency transport to hospital.

Can I leave quarantine to get groceries/go to the chemist?

It is very important that you don’t leave your home while you’re in quarantine. If possible, ask a neighbour, family member or friend to help you. Some supermarkets and greengrocers also provide a home-delivery service for groceries. Tell them to leave supplies on your doorstep and not to come into the house.

If this isn't an option, you should contact the Public Health Hotline on 1800 671 738 for emergency assistance.

If you urgently need medication, a pharmacist may be able to supply certain medicines without prescription if you don't have access to your valid prescription or are unable to see your usual doctor. Contact your local pharmacy to discuss your needs.

Pharmacists are allowed to issue an emergency supply of certain medicines without prescription to help ensure Tasmanians can continue to access medical care who may not have access to their valid prescriptions or are unable to see their GP.

These allowances do not include psychotropic substances, and are in addition to existing emergency medicines supply arrangements from a GP and pharmacist. The patient must previously have been prescribed this medicine and the pharmacist must be satisfied it is urgently needed.

Can I go outside?

If you live in a private house, you can go outside into your garden, balcony or courtyard, but you must stay on your property.

If you live in an apartment or unit, you can go onto your balcony. You can go to the shared garden if you wear a facemask to protect others and move quickly through common areas.

Can I access alcohol during quarantine?

Where alcohol providers have an option to order online, and provide contactless delivery, you may continue to receive these orders.

Can I smoke while I’m in quarantine?

If you are in government-designated accommodation, smoking is not permitted in hotel rooms. This means you cannot smoke tobacco or use electronic cigarettes in your room.

If you are in quarantine in a private home, try to smoke as little as possible and do not smoke inside – especially if there are children or pregnant women around you.

Can I attend a funeral if I am in quarantine?

Applications can be considered for attendance at funerals by people in quarantine if:

  • they are well,
  • they wear a mask at all times while out of quarantine,
  • they adhere to physical distancing recommendations and practice hand/respiratory hygiene and
  • they transit directly between their place of quarantine and the funeral and back.

Requests are made as part of the G2G PASS application process.

Can I leave Tasmania during my 14-day quarantine period?

A person can leave their quarantine (whether in government-designated accommodation or private residence) during the 14-day period for the purpose of leaving the State.

They must:

  • transit directly from their quarantine location to the port of departure; and
  • maintain hand hygiene and physical distancing during transit.

Can I leave quarantine if I am a fly-in, fly-out worker?

If you are a Tasmanian resident returning to Tasmania for a period of leave from work interstate, other than from high-risk areas specified as an 'Affected Region' or 'Affected Premises', you must quarantine at your residence as per the home quarantine conditions.

If you are required to leave Tasmania to return to work before the end of your 14 day quarantine period, you may do so, but must:

  • transit directly from your primary residence to the port of departure; and
  • maintain hygiene practices and physical distancing during transit.

The quarantine period is 14 days. Therefore, you must stay in quarantine for 14 nights to complete the full quarantine period.

If you are in mandatory quarantine at a government-designated accommodation, you can check out of the accommodation on the 15th day of quarantine.

If you are in home quarantine you can leave home on the 15th day of quarantine at the time of day you entered quarantine. Public Health Services will contact you on Day 12 or 13 to check if you have any symptoms.

In either case, if you develop any signs or symptoms of COVID-19 throughout your quarantine, you should call your GP or the Public Health Hotline on 1800 671 738 to get tested. Tell them about your symptoms and that you are currently in quarantine. If you have serious symptoms, such as difficulty breathing, call Triple Zero (000) and ask for an ambulance. Tell the operator and the ambulance officer that you are in quarantine.

If you develop any signs or symptoms of COVID-19 after leaving quarantine, you should call your GP or the Public Health Hotline on 1800 671 738 to get tested. Tell them about your symptoms and that you have recently been in quarantine.

Quarantine calculator

For assistance in calculating when you can leave quarantine see the quarantine calculator below:

Look after yourself and your mind

Being confined to your home can cause boredom and stress. Look after yourself and others by:

  • Talking with family and friends.
  • Reflecting on how you have coped with difficult situations in the past and reassuring yourself that you will cope with this situation too. Remember that quarantine won’t last for long.
  • Exercising regularly. Consider exercise DVDs, dancing, floor exercises, yoga, walking around the backyard or using home exercise equipment. Physical activity is a great way to relieve stress and boredom and stay healthy.
  • Keeping in touch with family members and friends by telephone, email or social media.
  • Keeping up a normal daily routine as much as possible.
  • Working from home, if possible.

What to expect

Quarantine can affect people in different ways. You may experience:

Shock (feeling numb)

Body reactions (feeling sick)

Thoughts (feeling confused)

Emotions (fear/anger or sadness)

Behaviour (cannot sleep, changes to diet)

Attitudes (feelings of guilt or failure)

Social (avoiding people or needing to talk about it)

How to look after yourself

  • Keep in touch with people you trust via telephone, email or social media
  • Talk about it
  • Exercise indoors
  • Give yourself time
  • Try to relax
  • Breathe slowly
  • Remember that quarantine is temporary.

How to look after others

  • Listen to their worries, ask what is important to them
  • Reassure children using age-appropriate language
  • Offer to assist with simple things
  • Let them show their feelings
  • Give them time to adjust
  • Reassure them about safety and security
  • Remind them to eat.

You are not alone

Seek help if:

  • you are worried
  • you have no-one to talk to
  • your physical feelings worry you
  • you continue to feel upset.

Do not wait until you are not coping. You can talk to someone now.

Where to get help

In an emergency, always call Triple Zero (000).